<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>The Text Blog</title><description>Strategies for using automation and AI agents to reshape customer service, support, and sales.</description><link>https://www.text.com/</link><atom:link href="https://www.text.com/blog/rss.xml" rel="self" type="application/rss+xml"/><item><title>Intercom Fin vs Text: per-outcome or bundled AI pricing</title><link>https://www.text.com/blog/fin-vs-text/</link><guid isPermaLink="true">https://www.text.com/blog/fin-vs-text/</guid><description>Compare Intercom Fin and Text on pricing, Shopify support, voice, and analytics with real numbers from both vendors’ pricing pages, updated for 2026.</description><pubDate>Sun, 11 Oct 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Customer experience metrics: five stars and a cancellation</title><link>https://www.text.com/blog/customer-experience-metrics/</link><guid isPermaLink="true">https://www.text.com/blog/customer-experience-metrics/</guid><description>I gave a support agent five stars and cancelled three weeks later. Which customer experience metrics catch that, and which ones just flatter you.</description><pubDate>Wed, 30 Sep 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>AI in customer service: what it automates, breaks, and what customers actually want in 2026</title><link>https://www.text.com/blog/ai-in-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/ai-in-customer-service/</guid><description>AI in customer service cuts costs and frustrates customers at the same time. See what actually works, where it breaks, and how to measure real resolution.</description><pubDate>Wed, 30 Sep 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Text vs Gorgias: why e-commerce brands see the bill rise with automation</title><link>https://www.text.com/blog/text-vs-gorgias/</link><guid isPermaLink="true">https://www.text.com/blog/text-vs-gorgias/</guid><description>Text vs Gorgias: which one actually costs less as you scale? Compare pricing, AI resolution fees, Shopify integrations, and support features.</description><pubDate>Tue, 29 Sep 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>What is a customer experience strategy?</title><link>https://www.text.com/blog/what-is-a-customer-experience-strategy/</link><guid isPermaLink="true">https://www.text.com/blog/what-is-a-customer-experience-strategy/</guid><description>Every department can hit its targets while the customer has a miserable time. A customer experience strategy is the thing built to notice.</description><pubDate>Tue, 29 Sep 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>The Passive Income Stream Hiding Inside the Text Partner Program</title><link>https://www.text.com/blog/refer-partner/</link><guid isPermaLink="true">https://www.text.com/blog/refer-partner/</guid><description>Refer another partner into the Text Partner Program and earn 5% of their sales for life, on top of your own commission.</description><pubDate>Mon, 28 Sep 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Ecommerce customer service: strategies, best practices and tools for 2026</title><link>https://www.text.com/blog/ecommerce-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/ecommerce-customer-service/</guid><description>Ecommerce customer service has two jobs, not one: converting hesitant shoppers and keeping the ones who already bought. Strategies, KPIs, and tools for 2026.</description><pubDate>Thu, 24 Sep 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Chatbot knowledge base: how AI agents use your support content</title><link>https://www.text.com/blog/chatbot-knowledge-base/</link><guid isPermaLink="true">https://www.text.com/blog/chatbot-knowledge-base/</guid><description>A chatbot knowledge base is what your AI agent may answer from. Coverage is a content problem, retrievability a structure problem. How to fix both.</description><pubDate>Wed, 23 Sep 2026 22:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>Text Joins the Text Solution Program Lineup</title><link>https://www.text.com/blog/text-in-text-solution-program/</link><guid isPermaLink="true">https://www.text.com/blog/text-in-text-solution-program/</guid><description>Text joins LiveChat, ChatBot, and HelpDesk in the Text Partner Program, a new way for partners to earn recurring revenue.</description><pubDate>Tue, 08 Sep 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>What makes an AI agent pick your product and what it ignores</title><link>https://www.text.com/blog/what-makes-an-ai-agent-pick-your-product/</link><guid isPermaLink="true">https://www.text.com/blog/what-makes-an-ai-agent-pick-your-product/</guid><description>Countdown timers don&apos;t move an AI agent. Cited studies move it 73% of the time. Five findings on what gets your product recommended.</description><pubDate>Tue, 01 Sep 2026 22:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>August Summary: Text in the ChatGPT Marketplace, Catalog Sync, Sales Tracking, and More</title><link>https://www.text.com/blog/august-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/august-summary-2026/</guid><description>August&apos;s Text updates give partners real proof points to pitch, implement, and earn more with. Here&apos;s what shipped.</description><pubDate>Tue, 01 Sep 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Best help desk software in 2026: the 10 tools worth considering</title><link>https://www.text.com/blog/best-help-desk-software/</link><guid isPermaLink="true">https://www.text.com/blog/best-help-desk-software/</guid><description>Compare the 10 best help desk software tools on pricing, features, and fit. See which ones just close tickets, and which one closes sales.</description><pubDate>Thu, 27 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Customer service vs customer experience: the difference that decides who owns what</title><link>https://www.text.com/blog/customer-service-vs-customer-experience/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-vs-customer-experience/</guid><description>Customer service vs customer experience explained: learn the key differences, metrics, ownership, examples, and how CS shapes the customer journey.</description><pubDate>Thu, 27 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Call center compliance is your way in when clients are ready to ditch the phone</title><link>https://www.text.com/blog/call-center-compliance/</link><guid isPermaLink="true">https://www.text.com/blog/call-center-compliance/</guid><description>A partner&apos;s guide to pitching call center compliance when clients want off the phone and onto chat.</description><pubDate>Thu, 27 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Add a Chat Widget to a Website (and Get Paid for It, Every Month)</title><link>https://www.text.com/blog/add-chat-widget-to-website/</link><guid isPermaLink="true">https://www.text.com/blog/add-chat-widget-to-website/</guid><description>A step-by-step guide to adding a chat widget to a website, and turning that setup into recurring revenue as a Text partner.</description><pubDate>Wed, 26 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How to Recover Abandoned Carts in WooCommerce</title><link>https://www.text.com/blog/woocommerce-abandoned-cart/</link><guid isPermaLink="true">https://www.text.com/blog/woocommerce-abandoned-cart/</guid><description>WooCommerce has no built-in abandoned cart tracking. Here&apos;s how five plugins fix that, and how to catch shoppers before the cart is even lost.</description><pubDate>Thu, 20 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>From Conversation to Conversion — Text Partners Success Stories</title><link>https://www.text.com/blog/text-partners-success-stories/</link><guid isPermaLink="true">https://www.text.com/blog/text-partners-success-stories/</guid><description>Turn real-time conversations into growth with the Text Partner Program—earn lifetime revenue while helping businesses connect better.</description><pubDate>Thu, 20 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Best AI Chatbot Plugins for WordPress in 2026</title><link>https://www.text.com/blog/best-chatbot-for-wordpress/</link><guid isPermaLink="true">https://www.text.com/blog/best-chatbot-for-wordpress/</guid><description>A WordPress chatbot only helps if it reads your content. Here&apos;s how six top plugins compare—and two popular ones that shouldn&apos;t make the cut.</description><pubDate>Wed, 19 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>How to recover abandoned carts on Shopify with Text</title><link>https://www.text.com/blog/shopify-abandoned-cart/</link><guid isPermaLink="true">https://www.text.com/blog/shopify-abandoned-cart/</guid><description>Two thirds of carts never convert, and Shopify can&apos;t see most of them. How to recover Shopify abandoned carts in the chat, before the shopper goes.</description><pubDate>Tue, 18 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>WordPress customer service: tools and setup guide</title><link>https://www.text.com/blog/wordpress-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/wordpress-customer-service/</guid><description>A practical guide to WordPress customer service: the four-layer support stack, plugin vs. hosted platforms, and more.</description><pubDate>Tue, 18 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Best live chat apps for Shopify: The 5 best picks in 2026</title><link>https://www.text.com/blog/best-live-chat-for-shopify/</link><guid isPermaLink="true">https://www.text.com/blog/best-live-chat-for-shopify/</guid><description>Five Shopify live chat apps compared on order data, AI pricing, and the caveats the vendors would rather not advertise. Which app wins?</description><pubDate>Tue, 18 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Best live chat plugins for WooCommerce in 2026</title><link>https://www.text.com/blog/woocommerce-chat-plugin/</link><guid isPermaLink="true">https://www.text.com/blog/woocommerce-chat-plugin/</guid><description>We compared 6 live chat plugins for WooCommerce — on cart visibility, AI, pricing, and store integration to help you pick the right fit.</description><pubDate>Mon, 17 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>WooCommerce order tracking: setup guide for support teams</title><link>https://www.text.com/blog/woocommerce-order-tracking/</link><guid isPermaLink="true">https://www.text.com/blog/woocommerce-order-tracking/</guid><description>WooCommerce ships without carrier tracking or a &quot;Shipped&quot; status. Here&apos;s the 3-layer fix — tracking plugin, TrackShip automation, and AI chat.</description><pubDate>Mon, 17 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Webflow apps vs custom code: how to add live chat without breaking your site</title><link>https://www.text.com/blog/webflow-apps-webflow-plugin/</link><guid isPermaLink="true">https://www.text.com/blog/webflow-apps-webflow-plugin/</guid><description>Webflow has no plugin system, so live chat only installs two ways: a Marketplace App or custom code. Here&apos;s how each one works.</description><pubDate>Mon, 17 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Webflow customer service: setting up chat and ticketing</title><link>https://www.text.com/blog/webflow-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/webflow-customer-service/</guid><description>Webflow gives you a website, not a way to answer the people on it. Here&apos;s how to add live chat and ticketing.</description><pubDate>Mon, 17 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Best chatbot for Shopify: 6 picks for 2026</title><link>https://www.text.com/blog/best-chatbot-for-shopify/</link><guid isPermaLink="true">https://www.text.com/blog/best-chatbot-for-shopify/</guid><description>We tested six Shopify chatbots on live order data, real automation, and the six-month bill — see which ones actually pay for themselves in 2026.</description><pubDate>Sun, 16 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>July Summary: WooCommerce, Klaviyo, Smarter Widget, and More</title><link>https://www.text.com/blog/july-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/july-summary-2026/</guid><description>New Text features partners can promote or build with, from WooCommerce support to Google Cloud Marketplace.</description><pubDate>Sun, 16 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>The 11 Best Conversational AI Platforms for 2026</title><link>https://www.text.com/blog/best-conversational-ai-platforms/</link><guid isPermaLink="true">https://www.text.com/blog/best-conversational-ai-platforms/</guid><description>11 conversational AI platforms, ranked on natural language understanding, integrations, and AI voice agents — not feature lists.</description><pubDate>Thu, 13 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Best live chat for WordPress: 6 plugins, priced and compared</title><link>https://www.text.com/blog/best-live-chat-for-wordpress/</link><guid isPermaLink="true">https://www.text.com/blog/best-live-chat-for-wordpress/</guid><description>6 WordPress live chat plugins compared by price, WooCommerce integration, and AI automation. See which one fits your store before you install.</description><pubDate>Wed, 12 Aug 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Enterprise Customer Support Software Built for the Cases Nobody Else Can Handle</title><link>https://www.text.com/blog/enterprise-customer-support-software/</link><guid isPermaLink="true">https://www.text.com/blog/enterprise-customer-support-software/</guid><description>Inside Text&apos;s enterprise infrastructure, the security stack, compliance certifications, and analytics built for complex support cases.</description><pubDate>Wed, 05 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>MCP and AI Agents Are the Conversation Your Technical Clients Are Already Having</title><link>https://www.text.com/blog/mcp-model-context-protocol-ai-agents/</link><guid isPermaLink="true">https://www.text.com/blog/mcp-model-context-protocol-ai-agents/</guid><description>Model context protocol gives Text partners a new way to sell AI agents, turning integration work into billable projects.</description><pubDate>Wed, 05 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Customer Service Automation Software That Actually Earns You Repeat Business</title><link>https://www.text.com/blog/customer-service-automation-software/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-automation-software/</guid><description>A partner&apos;s guide to selling automation that turns support tickets into revenue, backed by real client results.</description><pubDate>Wed, 05 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>The Help Desk Ticketing Software Inside Text That Turns Support Costs Into Partner Revenue</title><link>https://www.text.com/blog/help-desk-ticketing-software/</link><guid isPermaLink="true">https://www.text.com/blog/help-desk-ticketing-software/</guid><description>A partner&apos;s guide to Text&apos;s ticketing functionality, the features, the proof, and the arguments that turn support tickets into revenue.</description><pubDate>Wed, 05 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Why Omnichannel Customer Support Software Sells Itself to Every Client You Have</title><link>https://www.text.com/blog/omnichannel-customer-support-software/</link><guid isPermaLink="true">https://www.text.com/blog/omnichannel-customer-support-software/</guid><description>Omnichannel customer support software turns channel sprawl into a single inbox, and turns every client conversation into a bigger contract.</description><pubDate>Wed, 05 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>The AI Customer Service Agent That Sells While Team Sleeps</title><link>https://www.text.com/blog/ai-customer-service-agent/</link><guid isPermaLink="true">https://www.text.com/blog/ai-customer-service-agent/</guid><description>Text&apos;s AI Agent turns customer conversations into revenue, before a human ever has to step in. Here&apos;s how partners pitch and sell it.</description><pubDate>Wed, 05 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Why Mobile iGaming Operators Are Making Live Chat Core Infrastructure (Not an Add-On)</title><link>https://www.text.com/blog/mobile-igaming-software/</link><guid isPermaLink="true">https://www.text.com/blog/mobile-igaming-software/</guid><description>How LiveChat, Chatbot, and HelpDesk turn mobile igaming software into a player retention powerhouse — and why Text partners need to take notice.</description><pubDate>Mon, 03 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>iGaming Customer Support: Best Practices That Earn You Revenue</title><link>https://www.text.com/blog/igaming-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/igaming-customer-service/</guid><description>Improve iGaming customer service with live chat, and automation. See how partners can help operators scale support and meet player expectations.</description><pubDate>Sun, 02 Aug 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>iGaming KYC Automation: Compliance That Converts Players</title><link>https://www.text.com/blog/igaming-kyc/</link><guid isPermaLink="true">https://www.text.com/blog/igaming-kyc/</guid><description>Boost player conversion and stay compliant. Learn how Text automates iGaming KYC to deliver frictionless onboarding and ironclad data security.</description><pubDate>Thu, 30 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>WhatsApp for Customer Service: A Complete Guide for Support Teams</title><link>https://www.text.com/blog/whatsapp-customer-service-guide/</link><guid isPermaLink="true">https://www.text.com/blog/whatsapp-customer-service-guide/</guid><description>The WhatsApp version you pick decides everything — agents, AI, and cost. Here&apos;s how to choose and set it up right.</description><pubDate>Wed, 29 Jul 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>iGaming White Label Player Support: How 2,000+ Operators Fill the Gap That Casino Platforms Miss</title><link>https://www.text.com/blog/igaming-white-label/</link><guid isPermaLink="true">https://www.text.com/blog/igaming-white-label/</guid><description>White label casino operators have the platform. They don&apos;t have the support. Here&apos;s how Text partners can fill that gap and earn revenue doing it.</description><pubDate>Wed, 29 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Customer Service Software for Online Casino to Increase Engagement</title><link>https://www.text.com/blog/software-for-online-casino/</link><guid isPermaLink="true">https://www.text.com/blog/software-for-online-casino/</guid><description>Discover how Text helps online casinos increase player engagement with integrated live chat, automation, and ticketing.</description><pubDate>Tue, 28 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>WhatsApp Business API Pricing: What It Actually Costs in 2026</title><link>https://www.text.com/blog/whatsapp-business-api-pricing-2026/</link><guid isPermaLink="true">https://www.text.com/blog/whatsapp-business-api-pricing-2026/</guid><description>Meta moved WhatsApp API billing to per-message. Here&apos;s what you&apos;ll actually pay by category, country, and BSP markup.</description><pubDate>Mon, 27 Jul 2026 22:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Master Online Gaming Customer Retention to Win Clients</title><link>https://www.text.com/blog/online-gaming-customer-retention/</link><guid isPermaLink="true">https://www.text.com/blog/online-gaming-customer-retention/</guid><description>Boost online gaming customer retention with AI, support optimization, and smart player engagement strategies.</description><pubDate>Mon, 27 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Sports AI That Pays: How Wembley Made $1.5M in 8 Months</title><link>https://www.text.com/blog/sports-ai/</link><guid isPermaLink="true">https://www.text.com/blog/sports-ai/</guid><description>Sports AI is booming. Text partners are earning from it with products that help clubs, betting platforms, and sports apps connect with fans faster.</description><pubDate>Sun, 26 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Master 2026 Customer Service Sales Training That Drives Actual Results</title><link>https://www.text.com/blog/customer-service-sales-training/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-sales-training/</guid><description>Turn every conversation into a sales opportunity with customer service training that helps, not pushes.</description><pubDate>Thu, 23 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>What AI Customer Service Means for Marketing Agencies</title><link>https://www.text.com/blog/ai-customer-service-for-marketing-agencies/</link><guid isPermaLink="true">https://www.text.com/blog/ai-customer-service-for-marketing-agencies/</guid><description>AI customer service helps agencies boost client ROI, cut churn, and unlock new revenue through the Text Partner Program.</description><pubDate>Wed, 22 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Customer Service Outsourcing Pricing in 2026: 5 Fixed and Hidden Costs You Must Know Before Signing</title><link>https://www.text.com/blog/customer-service-outsourcing-pricing/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-outsourcing-pricing/</guid><description>Understand customer service outsourcing costs, hidden fees.</description><pubDate>Tue, 21 Jul 2026 22:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Benefits and Insights of Business Process Outsourcing (BPO) Companies</title><link>https://www.text.com/blog/business-process-outsourcing/</link><guid isPermaLink="true">https://www.text.com/blog/business-process-outsourcing/</guid><description>BPO turns non-core tasks into strategic advantages, boosting efficiency, scalability, and growth through expert, tech-driven partnerships.</description><pubDate>Mon, 13 Jul 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How Much Does BPO Cost? 2026 Outsourcing Price Ranges Every Business Owner Needs to Know</title><link>https://www.text.com/blog/bpo-pricing/</link><guid isPermaLink="true">https://www.text.com/blog/bpo-pricing/</guid><description>Discover the most common BPO pricing models and learn how to choose the right one for your customer service needs.</description><pubDate>Sun, 12 Jul 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>June Summary: WhatsApp Joins Text Channels, Custom Skills Evolve, and More</title><link>https://www.text.com/blog/june-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/june-summary-2026/</guid><description>Text shipped eight updates in June. Here&apos;s what changed and how it helps you turn every customer conversation into revenue.</description><pubDate>Thu, 09 Jul 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>74% of Our Chats Get Resolved Without a Human. Here&apos;s How.</title><link>https://www.text.com/blog/custom-skills-that-work/</link><guid isPermaLink="true">https://www.text.com/blog/custom-skills-that-work/</guid><description>122,000 monthly chats, one AI agent, and one team. How Text dogfooded custom skills on its own inbox and shifted agents into AI supervisors.</description><pubDate>Wed, 08 Jul 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>What is WISMO?</title><link>https://www.text.com/blog/what-is-wismo/</link><guid isPermaLink="true">https://www.text.com/blog/what-is-wismo/</guid><description>WISMO stands for &quot;where is my order?&quot; — the question customers ask when they&apos;ve paid and your store&apos;s gone quiet.</description><pubDate>Mon, 29 Jun 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>How to Turn the Artificial Intelligence Call Center into Your Fastest-Growing Profit Engine</title><link>https://www.text.com/blog/artificial-intelligence-call-center/</link><guid isPermaLink="true">https://www.text.com/blog/artificial-intelligence-call-center/</guid><description>Your clients&apos; contact center isn&apos;t a cost center. It&apos;s a revenue floor. Here&apos;s how Text helps you prove it.</description><pubDate>Wed, 10 Jun 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>The 12 Best Customer Service Software Tools for 2026</title><link>https://www.text.com/blog/best-customer-service-software/</link><guid isPermaLink="true">https://www.text.com/blog/best-customer-service-software/</guid><description>No single tool wins for everyone. We compare the 12 best customer service software options for 2026, from simple inboxes to full AI-powered platforms.</description><pubDate>Wed, 10 Jun 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Real-Time Data Integration Guide Your Clients Actually Need</title><link>https://www.text.com/blog/real-time-data-integration/</link><guid isPermaLink="true">https://www.text.com/blog/real-time-data-integration/</guid><description>Learn how real-time data integration helps your clients act on data instantly — and how to build it using Text APIs to grow your partner revenue.</description><pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How Live Chat API Integration Delivers Results Your Clients Can Measure</title><link>https://www.text.com/blog/live-chat-api-integration/</link><guid isPermaLink="true">https://www.text.com/blog/live-chat-api-integration/</guid><description>485% conversion boost. Zero missed chats. 25% higher order values. This is what live chat API integration actually delivers — and how you build it.</description><pubDate>Mon, 08 Jun 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Does ChatGPT Save Your Data? A Privacy Guide for Businesses</title><link>https://www.text.com/blog/does-chatgpt-save-your-data/</link><guid isPermaLink="true">https://www.text.com/blog/does-chatgpt-save-your-data/</guid><description>ChatGPT can save your chats, prompts, and files—but consumer and enterprise plans differ. Here&apos;s what businesses must know about privacy.</description><pubDate>Mon, 01 Jun 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>Recurring Commission Affiliate Program for AI Tools — Text</title><link>https://www.text.com/blog/text-app-in-affiliate-program/</link><guid isPermaLink="true">https://www.text.com/blog/text-app-in-affiliate-program/</guid><description>Text combines AI agents, live chat, and help desk in one platform. Promote it as an affiliate and earn up to 22% recurring commission for life.</description><pubDate>Sun, 31 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>May Summary: Text in Shopify App Store, API Packages, Text Joining the Solution Program</title><link>https://www.text.com/blog/may-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/may-summary-2026/</guid><description>New API packages, Text on Shopify, and the solution tier almost ready. Here&apos;s what&apos;s worth promoting this month.</description><pubDate>Fri, 29 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How iGaming Affiliate Marketing Works — and Why the Right Partner Program Changes Everything</title><link>https://www.text.com/blog/igaming-affiliate-marketing/</link><guid isPermaLink="true">https://www.text.com/blog/igaming-affiliate-marketing/</guid><description>iGaming affiliate marketing goes beyond player acquisition. Learn how promoting customer service tools earns recurring income.</description><pubDate>Fri, 29 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Best iGaming Reseller Programs 2026: Earn 20–25% Recurring</title><link>https://www.text.com/blog/igaming-reseller-programs/</link><guid isPermaLink="true">https://www.text.com/blog/igaming-reseller-programs/</guid><description>Most igaming reseller programs pay you for traffic. These pay you for something that lasts, and one of them is built for igaming customer service.</description><pubDate>Thu, 28 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How Accurate Is ChatGPT? A Field Test for Customer Support</title><link>https://www.text.com/blog/chatgpt-accuracy-customer-support/</link><guid isPermaLink="true">https://www.text.com/blog/chatgpt-accuracy-customer-support/</guid><description>For customer support teams, the key question is whether ChatGPT is accurate enough to trust with real customer interactions.</description><pubDate>Tue, 26 May 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>15 Best SaaS Reseller Programs in 2026 — Earn Up to 25% Recurring Revenue</title><link>https://www.text.com/blog/saas-reseller-programs/</link><guid isPermaLink="true">https://www.text.com/blog/saas-reseller-programs/</guid><description>Turn your SaaS expertise into recurring revenue. Discover why the Text Partner Program is the best choice for resellers in 2026.</description><pubDate>Thu, 21 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>21 Best SaaS Affiliate Programs in 2026 — Earn Recurring Commissions for Life</title><link>https://www.text.com/blog/best-saas-affiliate-program/</link><guid isPermaLink="true">https://www.text.com/blog/best-saas-affiliate-program/</guid><description>Earn recurring income with SaaS affiliate programs in 2026. Discover the best picks and why the Text Partner Program leads the way.</description><pubDate>Wed, 20 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>BPO Customer Support in 2026: Cut Costs by 30–50% Without Losing Quality</title><link>https://www.text.com/blog/bpo-customer-support/</link><guid isPermaLink="true">https://www.text.com/blog/bpo-customer-support/</guid><description>Outsourcing customer support can cut costs and boost quality — if you choose the right BPO partner.</description><pubDate>Tue, 19 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>April Summary: Salesforce inside Text Workflows, Sales After Chat, Text API</title><link>https://www.text.com/blog/april-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/april-summary-2026/</guid><description>Everyone has AI. Here&apos;s the Text features, data, and proof that show why yours actually does something.</description><pubDate>Tue, 12 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>WordPress Plugins That Help You Sell: The 2026 Ecommerce Stack</title><link>https://www.text.com/blog/wordpress-plugins-that-help-you-sell/</link><guid isPermaLink="true">https://www.text.com/blog/wordpress-plugins-that-help-you-sell/</guid><description>Ten WordPress plugins for ecommerce: six for the foundation, four for revenue. All free to start.</description><pubDate>Thu, 07 May 2026 00:00:00 GMT</pubDate><category>For Partners</category><category>Customer Service</category></item><item><title>The Lean Shopify Stack: 10 Apps Worth Installing When You&apos;re Just Getting Started</title><link>https://www.text.com/blog/best-shopify-apps-new-store/</link><guid isPermaLink="true">https://www.text.com/blog/best-shopify-apps-new-store/</guid><description>9 Shopify apps every new store needs — page design, SEO, email, retention, and more. All free to start.</description><pubDate>Wed, 06 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Ecommerce Integration Services Your Clients Need (and How You Profit from Them)</title><link>https://www.text.com/blog/ecommerce-integration-services/</link><guid isPermaLink="true">https://www.text.com/blog/ecommerce-integration-services/</guid><description>Ecommerce integration services are a growing revenue opportunity. Here&apos;s how to build, sell, and profit from them as a Text partner.</description><pubDate>Mon, 04 May 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>What You Can Build with Custom API Integration as a Text Solution Partner</title><link>https://www.text.com/blog/custom-api-integration/</link><guid isPermaLink="true">https://www.text.com/blog/custom-api-integration/</guid><description>Custom API integration lets Solution partners go beyond native integrations and build tailored connections that clients can&apos;t get anywhere else.</description><pubDate>Wed, 29 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>The Best 24/7 Support Solution for iGaming and What It Means for Your Revenue</title><link>https://www.text.com/blog/247-support-solution-for-igaming/</link><guid isPermaLink="true">https://www.text.com/blog/247-support-solution-for-igaming/</guid><description>The best 24/7 support solution for iGaming keeps players happy, cuts costs, and builds loyalty — here&apos;s what that means for your revenue.</description><pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How .BespokeChat Transformed Agent Training and Live Monitoring at Notesco</title><link>https://www.text.com/blog/bespokechat-transformed-agent-training-and-live-monitoring/</link><guid isPermaLink="true">https://www.text.com/blog/bespokechat-transformed-agent-training-and-live-monitoring/</guid><description>A remote contact center built Super Vision to fix their own supervision gap. Now Notesco uses it to catch agent mistakes in real time.</description><pubDate>Mon, 27 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How a Two-Person Team Built 7 Marketplace Apps and Hit $1k MRR as a Side Hustle</title><link>https://www.text.com/blog/sklabs-built-7-marketplace-apps-and-hit-1k-mrr/</link><guid isPermaLink="true">https://www.text.com/blog/sklabs-built-7-marketplace-apps-and-hit-1k-mrr/</guid><description>Two developers, seven apps, $1k MRR — all built part-time. Here&apos;s how SKlabs turned everyday integration ideas into recurring revenue on Text.</description><pubDate>Fri, 24 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How The Chat Shop Built a Payments Integration That Drives Real Revenue for LiveChat App Users</title><link>https://www.text.com/blog/the-chat-shop-built-payments-integration-livechat-app/</link><guid isPermaLink="true">https://www.text.com/blog/the-chat-shop-built-payments-integration-livechat-app/</guid><description>A text partner built a native Mollie payments integration in under a month — bringing real-time payment data straight into the agent view.</description><pubDate>Fri, 24 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How Median Built a Scalable Co-Browsing Business on the Text Platform</title><link>https://www.text.com/blog/median-built-a-scalable-business-on-text-platform/</link><guid isPermaLink="true">https://www.text.com/blog/median-built-a-scalable-business-on-text-platform/</guid><description>Spencer Scott acquired Median, rebuilt it on Text Platform, and is chasing 10x revenue. Here&apos;s the playbook that&apos;s making it happen.</description><pubDate>Wed, 15 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>How LiveChat Integrations Built a Full-Time Revenue Stream with Text APIs</title><link>https://www.text.com/blog/livechat-integrations-built-revenue-with-text-apis/</link><guid isPermaLink="true">https://www.text.com/blog/livechat-integrations-built-revenue-with-text-apis/</guid><description>Two developers. One platform. A full-time SaaS business — see how LiveChat Integrations made it happen with Text.</description><pubDate>Wed, 15 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>8 Best AI Affiliate Programs in 2026 (Up to 22% Recurring)</title><link>https://www.text.com/blog/ai-affiliate-programs/</link><guid isPermaLink="true">https://www.text.com/blog/ai-affiliate-programs/</guid><description>Discover why AI affiliate programs matter — and why Text Partner Program is the smartest choice for long-term partner revenue.</description><pubDate>Mon, 13 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>BPO Partnership in 2026: 6 Strategic Insights to Choose the Right Outsourcing Partner for Growth</title><link>https://www.text.com/blog/bpo-partnership/</link><guid isPermaLink="true">https://www.text.com/blog/bpo-partnership/</guid><description>Discover how smart BPO partnerships turn outsourcing into shared growth through the Text Partner Ecosystem.</description><pubDate>Thu, 09 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>March Summary: Multiple AI Agents, Custom Skills, and API Monetization</title><link>https://www.text.com/blog/march-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/march-summary-2026/</guid><description>Scale revenue with AI agents and APIs. Build smarter solutions, automate workflows, and grow with your clients.</description><pubDate>Wed, 08 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>AI Agent vs Chatbot. What Your Clients Are Really Asking You?</title><link>https://www.text.com/blog/ai-agent-vs-chatbot/</link><guid isPermaLink="true">https://www.text.com/blog/ai-agent-vs-chatbot/</guid><description>The real difference between chatbots and AI agents, how each one handles customer interactions, and how to explain both clearly to your clients.</description><pubDate>Fri, 03 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>9 Best Customer Service Affiliate Programs That Pay Worldwide in 2026 (Ranked and Reviewed)</title><link>https://www.text.com/blog/best-affiliate-program-for-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/best-affiliate-program-for-customer-service/</guid><description>Earn lifetime commissions promoting top customer service tools — start with the Text Affiliate Partner Program.</description><pubDate>Thu, 02 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>7 Best Technology Affiliate Programs in 2026 (Up to 22%)</title><link>https://www.text.com/blog/technology-affiliate-program/</link><guid isPermaLink="true">https://www.text.com/blog/technology-affiliate-program/</guid><description>Turn your tech knowledge into income with top affiliate programs — including the Text Partner Program built for long-term growth.</description><pubDate>Wed, 01 Apr 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Webhook Integration — What You Can Build with LiveChat and What Your Clients Get Out of It</title><link>https://www.text.com/blog/webhook-integration/</link><guid isPermaLink="true">https://www.text.com/blog/webhook-integration/</guid><description>Webhook integration turns LiveChat into the center of your client&apos;s tech stack. And turns you into the partner they can&apos;t afford to replace.</description><pubDate>Fri, 27 Mar 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>The Solution Partner&apos;s Guide to What Is API Monetization with Text Products</title><link>https://www.text.com/blog/what-is-api-monetization/</link><guid isPermaLink="true">https://www.text.com/blog/what-is-api-monetization/</guid><description>Build profitable API-powered services on Text® products and turn your technical skills into a recurring revenue stream.</description><pubDate>Thu, 26 Mar 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>What You Can Actually Build with the Text Messaging API</title><link>https://www.text.com/blog/messaging-api/</link><guid isPermaLink="true">https://www.text.com/blog/messaging-api/</guid><description>From CRM sync to omnichannel bots — here&apos;s what solution partners can build with the Text messaging API.</description><pubDate>Thu, 26 Mar 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>What Good API Integration in Betting Actually Looks Like</title><link>https://www.text.com/blog/api-integration-in-betting/</link><guid isPermaLink="true">https://www.text.com/blog/api-integration-in-betting/</guid><description>How Text® Platform APIs help betting partners build smarter player support — and turn integrations into recurring revenue.</description><pubDate>Thu, 19 Mar 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Why Sports Book Software Needs Smarter Customer Service (and What to Sell Them)</title><link>https://www.text.com/blog/sports-book-software/</link><guid isPermaLink="true">https://www.text.com/blog/sports-book-software/</guid><description>LiveChat, ChatBot, and HelpDesk fix the support gap in sportsbook platforms. Sell them to iGaming clients and earn 25% recurring commission forever.</description><pubDate>Fri, 13 Mar 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>February Summary: Marketplace Expansion, AI Integrations, and New Industry Opportunities</title><link>https://www.text.com/blog/february-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/february-summary-2026/</guid><description>Explore the latest Text updates, including Microsoft Marketplace access, MCP AI integrations, and new opportunities in the iGaming industry.</description><pubDate>Tue, 10 Mar 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>If Gladly Isn’t Enough: Better Customer Support Options</title><link>https://www.text.com/blog/gladly-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/gladly-alternatives/</guid><description>Discover effective customer support solutions with the best Gladly alternatives. Explore options to enhance your service experience</description><pubDate>Fri, 13 Feb 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>How Text Helped Digital Lab Automate Customer Service for a Leading Ireland Importer</title><link>https://www.text.com/blog/automate-customer-service-for-a-leading-ireland-importer/</link><guid isPermaLink="true">https://www.text.com/blog/automate-customer-service-for-a-leading-ireland-importer/</guid><description>See how Earthridge automated customer enquiries with Text, turning chats into instant answers and structured service jobs.</description><pubDate>Thu, 12 Feb 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Top Customer Service Skills for the AI Era (2026 Edition)</title><link>https://www.text.com/blog/customer-service-skills/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-skills/</guid><description>Discover the key customer service skills that create exceptional client experiences. Enhance your approach today.</description><pubDate>Thu, 12 Feb 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Chatbots vs Conversational AI: Key Insights for Your Business Strategy</title><link>https://www.text.com/blog/chatbots-vs-conversational-ai/</link><guid isPermaLink="true">https://www.text.com/blog/chatbots-vs-conversational-ai/</guid><description>Explore the key differences between chatbots and conversational AI. Discover insights to enhance your understanding and make informed choices.</description><pubDate>Tue, 10 Feb 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>The Best Lead Generation Tool: Top Picks and Features for 2026</title><link>https://www.text.com/blog/best-lead-generation-software/</link><guid isPermaLink="true">https://www.text.com/blog/best-lead-generation-software/</guid><description>Discover the top lead generation software of 2026, featuring key functionalities and expert insights. Boost your marketing strategy!</description><pubDate>Fri, 06 Feb 2026 00:00:00 GMT</pubDate><category>Sales Automation</category><category>Marketing Automation</category></item><item><title>January Summary: Gain Meta-Trust, Partner Directory Visibility, and Industry Insights</title><link>https://www.text.com/blog/january-summary-2026/</link><guid isPermaLink="true">https://www.text.com/blog/january-summary-2026/</guid><description>Discover at Text: credibility signals, hard metrics readers trust, and ROI stories buyers relate to.</description><pubDate>Thu, 05 Feb 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Top Types of Communication: Why They Matter More Than You Think</title><link>https://www.text.com/blog/types-of-communication/</link><guid isPermaLink="true">https://www.text.com/blog/types-of-communication/</guid><description>Explore the various types of communication and their effects on relationships and workplaces. Gain insights to enhance your communication skills.</description><pubDate>Wed, 04 Feb 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>AI Agent 101: Discover Top Examples, Applications and Definition</title><link>https://www.text.com/blog/ai-agent/</link><guid isPermaLink="true">https://www.text.com/blog/ai-agent/</guid><description>AI agents are more than chatbots. Learn what they are, how they work, and why companies are using them now.</description><pubDate>Mon, 02 Feb 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>SaaS Buyer’s Guide for 2026: Best AI Agents for Customer Support</title><link>https://www.text.com/blog/best-ai-agents-for-customer-support/</link><guid isPermaLink="true">https://www.text.com/blog/best-ai-agents-for-customer-support/</guid><description>Discover the top AI agents transforming customer support in 2026. Find the right solution for your business and enhance your customer experience</description><pubDate>Wed, 28 Jan 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category><category>Customer Service</category></item><item><title>Next-Gen Sales Engagement: The Best Groove Alternatives for 2026</title><link>https://www.text.com/blog/best-groove-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/best-groove-alternatives/</guid><description>Discover top Groove alternatives to boost your sales engagement in 2026. Explore effective tools that enhance your outreach.</description><pubDate>Tue, 27 Jan 2026 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>Step by Step Guide: How to Create a Marketing Automation Strategy?</title><link>https://www.text.com/blog/marketing-automation-strategy/</link><guid isPermaLink="true">https://www.text.com/blog/marketing-automation-strategy/</guid><description>Discover effective marketing automation strategies to boost engagement in 2026. Learn practical tips to enhance your campaigns and drive results.</description><pubDate>Fri, 23 Jan 2026 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>Upgrade Your Support with an AI Knowledge Base: A Practical Guide</title><link>https://www.text.com/blog/ai-knowledge-base/</link><guid isPermaLink="true">https://www.text.com/blog/ai-knowledge-base/</guid><description>Enhance your support strategy with an AI knowledge base. Discover practical steps to streamline operations and improve customer satisfaction.</description><pubDate>Thu, 22 Jan 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>Customer Journey: Definition, Stages, Mapping + Template (2026)</title><link>https://www.text.com/blog/customer-journey/</link><guid isPermaLink="true">https://www.text.com/blog/customer-journey/</guid><description>Discover effective strategies for mapping and optimizing the customer journey to enhance engagement and drive conversions.</description><pubDate>Tue, 20 Jan 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>From Overwhelmed Real Estate Agents to Triple the Bookings with Conscious Commerce Corporation</title><link>https://www.text.com/blog/triple-the-bookings-with-conscious-commerce-corporation/</link><guid isPermaLink="true">https://www.text.com/blog/triple-the-bookings-with-conscious-commerce-corporation/</guid><description>A Guelph real estate agency tripled bookings and eliminated spam leads by replacing manual filtering with a fully customized AI ChatBot.</description><pubDate>Fri, 16 Jan 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Practical Guide to Mastering Your Go to Market Strategy in 2026</title><link>https://www.text.com/blog/go-to-market-strategy/</link><guid isPermaLink="true">https://www.text.com/blog/go-to-market-strategy/</guid><description>Develop a winning go-to-market strategy with essential steps and best practices. Learn how to navigate challenges and drive success</description><pubDate>Fri, 16 Jan 2026 00:00:00 GMT</pubDate><category>Marketing Automation</category><category>Sales Automation</category></item><item><title>December Summary: Partner App Changes, New Partner Badge, Service Pages, and Affiliate Materials</title><link>https://www.text.com/blog/december-summary-2025/</link><guid isPermaLink="true">https://www.text.com/blog/december-summary-2025/</guid><description>New Text updates to help partners gain visibility, manage clients better, and earn more with affiliate-ready content.</description><pubDate>Wed, 14 Jan 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Cupola Teleservices: Scaling Engagement and Insight Across Clients in the Middle East Region</title><link>https://www.text.com/blog/engagement-and-insight-across-clients-in-the-middle-east-region/</link><guid isPermaLink="true">https://www.text.com/blog/engagement-and-insight-across-clients-in-the-middle-east-region/</guid><description>See how Cupola helped clients scale real-time engagement with LiveChat, driving 5× chat growth and deeper customer insights in six months.</description><pubDate>Wed, 14 Jan 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>2026 Guide: Best Vision Helpdesk Alternatives for Your Business</title><link>https://www.text.com/blog/vision-helpdesk-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/vision-helpdesk-alternatives/</guid><description>Discover top Vision Helpdesk alternatives that suit your business needs in 2026. Explore options that enhance efficiency and customer support.</description><pubDate>Wed, 14 Jan 2026 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>The Modern Call Center in 2026 (It’s Not What You Think)</title><link>https://www.text.com/blog/call-center/</link><guid isPermaLink="true">https://www.text.com/blog/call-center/</guid><description>In 2026, the call center is an AI-first hub. Discover how agentic AI and predictive metrics are transforming service from a cost into growth.</description><pubDate>Mon, 12 Jan 2026 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Top AI Tools for Education: Enhance Learning and Teaching Now</title><link>https://www.text.com/blog/top-ai-tools-for-education/</link><guid isPermaLink="true">https://www.text.com/blog/top-ai-tools-for-education/</guid><description>Discover the best AI tools to enhance learning and teaching in education. Explore effective solutions to boost engagement and improve outcomes.</description><pubDate>Mon, 12 Jan 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>How AI Bots Are Changing the Way Businesses Support Customers</title><link>https://www.text.com/blog/benefits-of-ai-bots/</link><guid isPermaLink="true">https://www.text.com/blog/benefits-of-ai-bots/</guid><description>Discover how AI bots can enhance business efficiency and elevate customer experience. Learn their key benefits and improve your strategy today!</description><pubDate>Fri, 09 Jan 2026 00:00:00 GMT</pubDate><category>Artificial Intelligence</category><category>Sales Automation</category></item><item><title>Looking Beyond HubSpot? 10 Smarter Tools for 2026</title><link>https://www.text.com/blog/hubspot-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/hubspot-alternatives/</guid><description>Discover affordable and effective HubSpot alternatives for 2026. Explore our top 10 picks to find the right fit for your business needs.</description><pubDate>Wed, 07 Jan 2026 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>Top 10 Practical Tips to Quickly Improve Customer Satisfaction</title><link>https://www.text.com/blog/improve-customer-satisfaction/</link><guid isPermaLink="true">https://www.text.com/blog/improve-customer-satisfaction/</guid><description>Discover effective strategies to enhance customer satisfaction with these 10 practical tips. Boost loyalty and improve your service.</description><pubDate>Thu, 01 Jan 2026 00:00:00 GMT</pubDate><category>Customer Service</category><category>Marketing Automation</category></item><item><title>Best Zoho Alternatives to Boost Your Business Efficiency in 2026</title><link>https://www.text.com/blog/best-zoho-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/best-zoho-alternatives/</guid><description>Discover top Zoho alternatives that can enhance your business efficiency. 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Explore our top recommendations and find the right solutions for your business.</description><pubDate>Fri, 12 Dec 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>How Evamp &amp; Saanga Modernized Customer Engagement for Telcos with Text</title><link>https://www.text.com/blog/customer-engagement-for-telcos/</link><guid isPermaLink="true">https://www.text.com/blog/customer-engagement-for-telcos/</guid><description>Evamp &amp; Saanga helped a telco upgrade digital support with Text, cutting call volume, improving speed, efficiency, and customer satisfaction (&gt;80%).</description><pubDate>Thu, 11 Dec 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>The Role of Machine Learning in Customer Service AI Tools</title><link>https://www.text.com/blog/machine-learning-in-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/machine-learning-in-customer-service/</guid><description>Explore how machine learning enhances customer service by personalizing interactions and streamlining support.</description><pubDate>Wed, 10 Dec 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category><category>Customer Service</category></item><item><title>E-commerce Automation: How it Works &amp; Benefits for Businesses</title><link>https://www.text.com/blog/e-commerce-automation-benefits/</link><guid isPermaLink="true">https://www.text.com/blog/e-commerce-automation-benefits/</guid><description>Discover how ecommerce automation can streamline operations, boost efficiency, and enhance customer experience.</description><pubDate>Tue, 09 Dec 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>Service Level Agreement (SLA) Explained</title><link>https://www.text.com/blog/service-level-agreement/</link><guid isPermaLink="true">https://www.text.com/blog/service-level-agreement/</guid><description>Service level agreements set clear, measurable expectations for support quality and help teams deliver reliable, consistent service.</description><pubDate>Tue, 09 Dec 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>November Summary: Text University, Review Guides, Ecommerce Webinar, and Partnership Announcement Assets</title><link>https://www.text.com/blog/november-summary-2025/</link><guid isPermaLink="true">https://www.text.com/blog/november-summary-2025/</guid><description>Boost your content and commissions with new Text University videos, AI review guides, and our latest ecommerce webinar.</description><pubDate>Tue, 09 Dec 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Top 10 AI Platforms for Insurance Companies in 2026</title><link>https://www.text.com/blog/top-ai-platforms-for-insurance/</link><guid isPermaLink="true">https://www.text.com/blog/top-ai-platforms-for-insurance/</guid><description>Discover essential AI tools that can improve efficiency and service in insurance companies. 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Read on to explore its impact and potential benefits.</description><pubDate>Mon, 01 Dec 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>The Best AI Tools for Fintech: Transforming Financial Services</title><link>https://www.text.com/blog/ai-tools-for-fintech/</link><guid isPermaLink="true">https://www.text.com/blog/ai-tools-for-fintech/</guid><description>Discover the top AI tools reshaping fintech today, enhancing efficiency and customer experience. Find the best solutions for your needs.</description><pubDate>Thu, 20 Nov 2025 00:00:00 GMT</pubDate><category>Sales Automation</category><category>Artificial Intelligence</category></item><item><title>The Ultimate Guide to CX Marketing as a Growth Strategy</title><link>https://www.text.com/blog/cx-marketing/</link><guid isPermaLink="true">https://www.text.com/blog/cx-marketing/</guid><description>CX marketing turns every customer interaction into part of your brand’s growth, creating loyalty through seamless, consistent experiences.</description><pubDate>Thu, 20 Nov 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Top 15 Salesforce Alternatives &amp; Competitors [2026]</title><link>https://www.text.com/blog/salesforce-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/salesforce-alternatives/</guid><description>Explore top Salesforce alternatives tailored to your business needs. Find the right solution to enhance productivity and streamline operations.</description><pubDate>Tue, 18 Nov 2025 00:00:00 GMT</pubDate><category>Sales Automation</category><category>Artificial Intelligence</category></item><item><title>100+ Customer Service Statistics for 2025</title><link>https://www.text.com/blog/customer-service-statistics/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-statistics/</guid><description>Discover essential customer service statistics for 2025 that can elevate your business strategy. Stay informed and improve your customer experience!</description><pubDate>Mon, 17 Nov 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>How to Automate Customer Support with AI for the Holidays [2026]</title><link>https://www.text.com/blog/ai-automation-for-holiday-season/</link><guid isPermaLink="true">https://www.text.com/blog/ai-automation-for-holiday-season/</guid><description>Discover essential AI automation strategies to streamline your holiday sales and enhance customer engagement. Boost your profits effortlessly!</description><pubDate>Fri, 14 Nov 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>The Best CRM with Marketing Automation for Growing Your Business</title><link>https://www.text.com/blog/best-crm-with-marketing-automation/</link><guid isPermaLink="true">https://www.text.com/blog/best-crm-with-marketing-automation/</guid><description>Discover the top CRM solutions with marketing automation features designed to fuel your business growth. Explore your options and choose wisely!</description><pubDate>Thu, 13 Nov 2025 00:00:00 GMT</pubDate><category>Sales Automation</category><category>Marketing Automation</category></item><item><title>How to Create a Knowledge Base in 5 Easy Steps [2026]</title><link>https://www.text.com/blog/how-to-create-a-knowledge-base/</link><guid isPermaLink="true">https://www.text.com/blog/how-to-create-a-knowledge-base/</guid><description>Discover essential tips and best practices to create a successful knowledge base. Enhance your team&apos;s efficiency and customer support.</description><pubDate>Wed, 12 Nov 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>10 Top AI Customer Service Platforms for Logistics [2026]</title><link>https://www.text.com/blog/ai-chatbots-for-logistics/</link><guid isPermaLink="true">https://www.text.com/blog/ai-chatbots-for-logistics/</guid><description>Discover how AI chatbots can streamline logistics operations and enhance customer experiences. Learn practical strategies to boost efficiency.</description><pubDate>Mon, 10 Nov 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>October Summary: Claim Profile, Manage Clients More Effectively, and Text Webinar</title><link>https://www.text.com/blog/october-summary-2025/</link><guid isPermaLink="true">https://www.text.com/blog/october-summary-2025/</guid><description>New tools to help partners manage clients, boost visibility, and grow with Text—plus Hugo’s success story and app insights.</description><pubDate>Mon, 10 Nov 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Hidden Costs of Customer Service and How to Optimize Your Budget</title><link>https://www.text.com/blog/customer-service-pricing/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-pricing/</guid><description>Turn customer service costs into recurring revenue with the Text® Partner Program — earn 20–25% and grow smarter.</description><pubDate>Thu, 06 Nov 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Top 10+ AI Tools to Increase Sales for Black Friday [2026]</title><link>https://www.text.com/blog/ai-tools-software-to-increase-sales-for-black-friday/</link><guid isPermaLink="true">https://www.text.com/blog/ai-tools-software-to-increase-sales-for-black-friday/</guid><description>Explore essential AI tools that can supercharge your sales this Black Friday. Discover practical strategies to maximize your profit, read more now!</description><pubDate>Thu, 06 Nov 2025 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>What is Knowledge Base?</title><link>https://www.text.com/blog/what-is-knowledge-base/</link><guid isPermaLink="true">https://www.text.com/blog/what-is-knowledge-base/</guid><description>Discover what a knowledge base is, its essential benefits, and how it can enhance your organization’s efficiency.</description><pubDate>Thu, 06 Nov 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Top 10 Automotive AI Customer Service Platforms [2026]</title><link>https://www.text.com/blog/utomotive-ai-customer-service-platforms/</link><guid isPermaLink="true">https://www.text.com/blog/utomotive-ai-customer-service-platforms/</guid><description>Explore the best automotive AI customer service platforms that boost engagement and improve customer experiences.</description><pubDate>Wed, 05 Nov 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Black Friday E-commerce: 20 Ideas, Tips &amp; Strategies [2025]</title><link>https://www.text.com/blog/black-friday-marketing-ideas/</link><guid isPermaLink="true">https://www.text.com/blog/black-friday-marketing-ideas/</guid><description>Boost your sales this Black Friday with 25 effective marketing ideas. Discover strategies that drive results and enhance your sales approach.</description><pubDate>Tue, 04 Nov 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category><category>Artificial Intelligence</category></item><item><title>Best Influencer Marketing Software in 2026</title><link>https://www.text.com/blog/best-influencer-marketing-software/</link><guid isPermaLink="true">https://www.text.com/blog/best-influencer-marketing-software/</guid><description>Boost your ROI with the best influencer marketing software of 2026 — discover, manage, and optimize creator campaigns easily.</description><pubDate>Wed, 29 Oct 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>What is the Knowledge Hub in Text and how does it work?</title><link>https://www.text.com/blog/best-sales-automation-tools/</link><guid isPermaLink="true">https://www.text.com/blog/best-sales-automation-tools/</guid><description>Explore the best sales automation tools for 2025, and learn why Text Knowledge Hub + AI makes automation more intelligent and effective.</description><pubDate>Fri, 24 Oct 2025 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>10 Top AI Platforms Transforming Travel &amp; Tourism Industry [2026]</title><link>https://www.text.com/blog/ai-platforms-for-travel-companies/</link><guid isPermaLink="true">https://www.text.com/blog/ai-platforms-for-travel-companies/</guid><description>Discover top AI platforms that can transform your travel booking experience. Explore tools that enhance efficiency and customer satisfaction.</description><pubDate>Thu, 23 Oct 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>What is the ROI of Marketing Automation?</title><link>https://www.text.com/blog/marketing-automation-roi/</link><guid isPermaLink="true">https://www.text.com/blog/marketing-automation-roi/</guid><description>Explore effective strategies to enhance your marketing automation ROI for sustainable growth. Discover actionable insights to boost your results!</description><pubDate>Wed, 22 Oct 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>Sales Automation vs. Marketing Automation: Key Differences</title><link>https://www.text.com/blog/sales-vs-marketing-automation/</link><guid isPermaLink="true">https://www.text.com/blog/sales-vs-marketing-automation/</guid><description>Explore the key differences between sales and marketing automation to find the right strategy for your business.</description><pubDate>Wed, 22 Oct 2025 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>The 10 Leading AI Tools to Boost Your SaaS Business [2026]</title><link>https://www.text.com/blog/ai-tools-for-saas-companies/</link><guid isPermaLink="true">https://www.text.com/blog/ai-tools-for-saas-companies/</guid><description>Discover essential AI tools that can boost performance and efficiency for SaaS companies. Enhance your operations today.</description><pubDate>Tue, 21 Oct 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>10 Ways to Celebrate Customer Service Week [2025]</title><link>https://www.text.com/blog/customer-service-week/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-week/</guid><description>Discover effective strategies to empower your team during Customer Service Week. Boost morale and performance now.</description><pubDate>Mon, 20 Oct 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Agent AI: What They Are and How They Change Businesses?</title><link>https://www.text.com/blog/agent-ai-explained/</link><guid isPermaLink="true">https://www.text.com/blog/agent-ai-explained/</guid><description>Discover the crucial role of AI agents in technology. Learn how they function and impact various industries.</description><pubDate>Fri, 17 Oct 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>10+ Most Effective Marketing Automation Workflows Examples</title><link>https://www.text.com/blog/marketing-automation-workflows/</link><guid isPermaLink="true">https://www.text.com/blog/marketing-automation-workflows/</guid><description>Discover effective marketing automation workflows that boost efficiency and streamline your processes. Read more now!</description><pubDate>Thu, 16 Oct 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>How to Improve Customer Service to Boost Customer Satisfaction</title><link>https://www.text.com/blog/how-to-improve-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/how-to-improve-customer-service/</guid><description>Discover key strategies to enhance customer service effectively and build stronger relationships. Read the article to elevate your service game today!</description><pubDate>Thu, 16 Oct 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>What is Natural Language Processing (NLP)?</title><link>https://www.text.com/blog/what-is-natural-language-processing/</link><guid isPermaLink="true">https://www.text.com/blog/what-is-natural-language-processing/</guid><description>Discover the essentials of Natural Language Processing. This guide provides clear insights and practical tips for understanding its applications.</description><pubDate>Wed, 15 Oct 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>The Ultimate Guide: How to Build Automated Sales Funnel?</title><link>https://www.text.com/blog/automated-sales-funnel/</link><guid isPermaLink="true">https://www.text.com/blog/automated-sales-funnel/</guid><description>Master the art of building an effective automated sales funnel. Learn step-by-step strategies to boost conversions and streamline your process.</description><pubDate>Mon, 13 Oct 2025 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>Smart Outsourcing: How BPOs Pair Humans + AI to Elevate Customer Service</title><link>https://www.text.com/blog/smart-outsourcing-bpo-ai-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/smart-outsourcing-bpo-ai-customer-service/</guid><description>Hugo’s Travis Low on human+AI customer service: automate routine, keep empathy human, integrate tools, and measure quality across interactions.</description><pubDate>Fri, 10 Oct 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Mastering Marketing Automation: Boost Business Efficiency Today</title><link>https://www.text.com/blog/what-is-marketing-automation/</link><guid isPermaLink="true">https://www.text.com/blog/what-is-marketing-automation/</guid><description>Learn how marketing automation can streamline your processes, save time, and enhance productivity. Boost your business efficiency today.</description><pubDate>Fri, 10 Oct 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>Best 10+ AI Chatbots for Websites</title><link>https://www.text.com/blog/best-ai-chatbots-for-websites/</link><guid isPermaLink="true">https://www.text.com/blog/best-ai-chatbots-for-websites/</guid><description>Discover the best AI chatbots to enhance website engagement and boost sales. 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Join Text Partner Program to earn recurring revenue, gain visibility, scale your agency without adding extra work.</description><pubDate>Tue, 07 Oct 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Top 10+ Sales Funnel Software for Process Optimization [2026]</title><link>https://www.text.com/blog/best-sales-funnel-software/</link><guid isPermaLink="true">https://www.text.com/blog/best-sales-funnel-software/</guid><description>Discover top sales funnel software options to enhance your conversions. Find the right tools to streamline your sales process and boost results.</description><pubDate>Tue, 07 Oct 2025 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>What is Email Marketing Automation and How It Works?</title><link>https://www.text.com/blog/email-marketing-automation/</link><guid isPermaLink="true">https://www.text.com/blog/email-marketing-automation/</guid><description>Master email marketing automation to boost your campaigns&apos; effectiveness. Learn strategies and tools that drive results. 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Read the article to learn more!</description><pubDate>Wed, 01 Oct 2025 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>8 Marketing Automation Mistakes That Hurt Campaign Performance</title><link>https://www.text.com/blog/marketing-automation-mistakes/</link><guid isPermaLink="true">https://www.text.com/blog/marketing-automation-mistakes/</guid><description>Discover 8 common marketing automation mistakes that can derail your campaign performance. Learn how to avoid them and optimize your strategy.</description><pubDate>Tue, 30 Sep 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>Reinvent Your Strategy: Sales Forecasting Made Simple with AI</title><link>https://www.text.com/blog/sales-forecasting-with-ai/</link><guid isPermaLink="true">https://www.text.com/blog/sales-forecasting-with-ai/</guid><description>Transform your sales forecasting with AI. Learn practical strategies to enhance accuracy and drive growth. 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Read now!</description><pubDate>Thu, 25 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Best Customer Service Tips to Keep Customers Coming Back</title><link>https://www.text.com/blog/customer-service-tips/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-tips/</guid><description>Discover essential tips to enhance your customer service and boost client satisfaction. Learn practical strategies to elevate your support today!</description><pubDate>Wed, 24 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Top Marketing Automation KPIs to Boost Your Campaign Performance</title><link>https://www.text.com/blog/marketing-automation-kpis/</link><guid isPermaLink="true">https://www.text.com/blog/marketing-automation-kpis/</guid><description>Discover key marketing automation KPIs that can enhance your campaign performance. Learn which metrics matter most and how to leverage them!</description><pubDate>Tue, 23 Sep 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>Customer Service Email Templates that Save Time and Build Trust</title><link>https://www.text.com/blog/customer-service-email-templates/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-email-templates/</guid><description>Create faster, consistent support with customer service email templates. Reuse approved replies, keep emails on-brand, and track results in Text.</description><pubDate>Mon, 22 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>How AI is Reshaping Customer Experience in 2026</title><link>https://www.text.com/blog/customer-experience/</link><guid isPermaLink="true">https://www.text.com/blog/customer-experience/</guid><description>See how AI is reshaping customer experience. From instant answers to omnichannel support, learn how Text makes AI CX real.</description><pubDate>Fri, 19 Sep 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category><category>Customer Service</category></item><item><title>How to Optimize Your Website for AI and LLM SEO</title><link>https://www.text.com/blog/ai-website-optimization/</link><guid isPermaLink="true">https://www.text.com/blog/ai-website-optimization/</guid><description>Learn how to optimize your website for AI search and LLM SEO. Get cited in AI answers, boost visibility, and turn traffic into conversions.</description><pubDate>Fri, 19 Sep 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>How to Solve Customer Pain Points with AI-First Support</title><link>https://www.text.com/blog/customer-pain-points/</link><guid isPermaLink="true">https://www.text.com/blog/customer-pain-points/</guid><description>Learn the top customer pain points and how to fix them with AI-first support. See how Text uses AI-first support to turn frustration into loyalty.</description><pubDate>Wed, 17 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Drift Alternatives: 15 Safer, Smarter Conversational Tools in 2026</title><link>https://www.text.com/blog/drift-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/drift-alternatives/</guid><description>Discover 15 Drift alternatives in 2026. Compare Text, Zendesk, Intercom and more, with insights on security, pricing and migration.</description><pubDate>Tue, 16 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Why Your Clients Choose Text, and Why It Benefits You</title><link>https://www.text.com/blog/why-your-clients-choose-text/</link><guid isPermaLink="true">https://www.text.com/blog/why-your-clients-choose-text/</guid><description>Help clients cut costs, scale service, and boost CSAT with Text’s AI-powered, compliant platform — fast deployment and measurable ROI.</description><pubDate>Fri, 12 Sep 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Customer Service Interview Questions to Prepare You for Success</title><link>https://www.text.com/blog/customer-service-interview-questions/</link><guid isPermaLink="true">https://www.text.com/blog/customer-service-interview-questions/</guid><description>Prepare for your next interview with the top customer service questions. Boost your confidence and improve your chances of success.</description><pubDate>Thu, 11 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Humanizing AI in Customer Service: Empathy Through Technology</title><link>https://www.text.com/blog/humanizing-ai-in-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/humanizing-ai-in-customer-service/</guid><description>Explore how AI can enhance customer service by fostering empathy and connection. Discover practical strategies to humanize technology.</description><pubDate>Thu, 11 Sep 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>Conversational AI for Engagement and Support</title><link>https://www.text.com/blog/conversational-ai/</link><guid isPermaLink="true">https://www.text.com/blog/conversational-ai/</guid><description>Explore how conversational AI can transform user engagement and support. Discover practical insights to enhance your digital interactions.</description><pubDate>Wed, 10 Sep 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>What Is Sales Automation and How It Boosts Sales</title><link>https://www.text.com/blog/what-is-sales-automation/</link><guid isPermaLink="true">https://www.text.com/blog/what-is-sales-automation/</guid><description>Discover how sales automation can streamline your processes and enhance productivity. Learn practical strategies to elevate your sales game.</description><pubDate>Tue, 09 Sep 2025 00:00:00 GMT</pubDate><category>Sales Automation</category></item><item><title>BPO Customer Service Solutions to Boost ROI and Performance</title><link>https://www.text.com/blog/bpo-customer-service/</link><guid isPermaLink="true">https://www.text.com/blog/bpo-customer-service/</guid><description>Text helps BPOs cut response times 96%, boost CSAT to 98%, and drive ROI with AI-native, secure, and scalable CX solutions.</description><pubDate>Tue, 09 Sep 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Best AI Marketing Automation Tools for 2026</title><link>https://www.text.com/blog/best-ai-marketing-automation-tools/</link><guid isPermaLink="true">https://www.text.com/blog/best-ai-marketing-automation-tools/</guid><description>Discover the best AI marketing automation tools for 2026. Compare top platforms like Text, HubSpot, Salesforce, and Klaviyo to find your fit.</description><pubDate>Tue, 09 Sep 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category><category>Marketing Automation</category></item><item><title>8 Best Marketing Automation Tools for Businesses in 2026</title><link>https://www.text.com/blog/best-marketing-automation-tools/</link><guid isPermaLink="true">https://www.text.com/blog/best-marketing-automation-tools/</guid><description>Discover the best marketing automation tools for your business in 2026. Boost efficiency and drive results — read the article to find the perfect fit!</description><pubDate>Mon, 08 Sep 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category></item><item><title>Generative AI in Marketing: Practical Strategies That Work</title><link>https://www.text.com/blog/generative-ai-in-marketing/</link><guid isPermaLink="true">https://www.text.com/blog/generative-ai-in-marketing/</guid><description>Discover how to leverage generative AI to enhance your marketing strategies and drive success.</description><pubDate>Mon, 08 Sep 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>How to Choose the Right Text Tools for Customer Service Automation</title><link>https://www.text.com/blog/text-tools-for-customer-service-automation/</link><guid isPermaLink="true">https://www.text.com/blog/text-tools-for-customer-service-automation/</guid><description>This is a guide on the basics of customer service automation in text-based channels and its benefits to your business.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Optimizing Automated Workflows for AI-Driven Service</title><link>https://www.text.com/blog/optimizing-automated-workflows/</link><guid isPermaLink="true">https://www.text.com/blog/optimizing-automated-workflows/</guid><description>Optimize customer support with automated workflows. 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See how smart widgets boost conversions, improve support, and transform your website experience.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Marketing Automation</category><category>Sales Automation</category></item><item><title>The 15 Best Intercom Alternatives for 2026</title><link>https://www.text.com/blog/intercom-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/intercom-alternatives/</guid><description>Discover 15 top Intercom alternatives for 2026. Compare features, pricing, and AI support tools — see why Text leads the pack.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Top 5 Zendesk Alternatives in 2026</title><link>https://www.text.com/blog/zendesk-alternatives/</link><guid isPermaLink="true">https://www.text.com/blog/zendesk-alternatives/</guid><description>Explore the best Zendesk alternatives for 2026. 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Trends, frameworks, and tools like Text App to scale support with empathy and speed.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Chatbots in Customer Service Automation (Complete Guide)</title><link>https://www.text.com/blog/chatbots-in-customer-service-automation/</link><guid isPermaLink="true">https://www.text.com/blog/chatbots-in-customer-service-automation/</guid><description>Discover how chatbots transform customer service automation. Learn how Text App delivers AI-first support that scales with your business.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category></item><item><title>Best AI Sales Software for 2026 That Helps You Sell</title><link>https://www.text.com/blog/best-ai-sales-software/</link><guid isPermaLink="true">https://www.text.com/blog/best-ai-sales-software/</guid><description>Discover the best AI sales software for 2026, when each tool fits, and how Text stands out with AI agents that do the work, not just chat.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Sales Automation</category><category>Artificial Intelligence</category></item><item><title>What Every Ecommerce Leader Should Know About AI in Ecommerce</title><link>https://www.text.com/blog/ai-in-ecommerce/</link><guid isPermaLink="true">https://www.text.com/blog/ai-in-ecommerce/</guid><description>Discover how AI in ecommerce transforms support, reduces cart abandonment, and boosts loyalty with Text powered by Text Intelligence.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Artificial Intelligence</category></item><item><title>Best AI Customer Service Software (2026 Comparison Guide)</title><link>https://www.text.com/blog/best-ai-customer-service-software/</link><guid isPermaLink="true">https://www.text.com/blog/best-ai-customer-service-software/</guid><description>See the 10 best AI customer service platforms of 2026, how they compare, and a framework to choose the right one for your team.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>Customer Service</category><category>Artificial Intelligence</category></item><item><title>Guide to Co-Marketing with Text for Brands and Businesses</title><link>https://www.text.com/blog/co-marketing-with-text/</link><guid isPermaLink="true">https://www.text.com/blog/co-marketing-with-text/</guid><description>The Text Partner Program boosts your growth with revenue sharing, co-marketing, and tiered perks that scale your visibility and impact.</description><pubDate>Thu, 04 Sep 2025 00:00:00 GMT</pubDate><category>For Partners</category></item><item><title>Best AI Agent Platforms for 2026 (Hands-On Guide)</title><link>https://www.text.com/blog/best-ai-agent-platforms/</link><guid isPermaLink="true">https://www.text.com/blog/best-ai-agent-platforms/</guid><description>Discover the best AI agent platforms for 2026. 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