> ## Documentation Index > Fetch the complete documentation index at: https://www.text.com/docs/llms.txt > Use this file to discover all available pages before exploring further. # Management > APIs for configuring and managing Text — agents, routing, customer data, and identity. Text has a lot of moving parts — agents, groups, routing rules, and data. These APIs let you control all of it in code. ## Configuration API **What it does:** Manages agents, groups, routing rules, webhooks, and custom properties. Everything configurable in the interface is available here. **When you'd use it:** * Adding or updating agents in bulk * Creating and managing routing rules * Registering and managing webhooks Manage agents, groups, routing, webhooks, and properties through code. ## Customer Data Platform API **What it does:** Lets you store data from your own systems — customer properties, segments, identifiers — inside Text, where agents can access it during conversations. **When you'd use it:** * Storing customer properties (loyalty tier, account value, product used) inside Text * Querying customer data to build segments or trigger automated messages * Syncing customer records between Text and your CRM Store and retrieve custom customer data within Text. ## Global Accounts API **What it does:** Handles the identity layer shared across all Text products — accounts, organizations, and the tokens that tie them together. **When you'd use it:** * Building sign-in with Text credentials * Managing agent accounts across multiple products from a single system Manage identity and authentication across Text products. ## Customer Accounts API **What it does:** Handles authentication for customers using the Customer Chat API. Required for any integration built on the Customer Chat API. Supports three grant types depending on how your integration is structured: cookie grant for browser-based apps, agent token grant for backend-issued tokens, and identity token grant for transferring identity across devices. **When you'd use it:** * Authenticating customers in a frontend app using browser cookies (cookie grant) * Issuing customer tokens from your backend on behalf of specific users (agent token grant) * Transferring a customer's identity between devices or browsers (identity token grant) Create and manage customer identities and access tokens for use with the Customer Chat API. ## Chat Widget JS API **What it does:** Controls the Text chat widget from your site's JavaScript — showing, hiding, passing customer data to agents, and tracking outcomes. **When you'd use it:** * Showing or hiding the widget based on page or user state * Passing customer data (name, email, order history) to agents before a conversation starts * Tracking which chats resulted in a conversion * Triggering the widget based on visitor behavior Control the Text widget behavior and pass data to agents from your website. ## Partner API **What it does:** Lets Text partners pull earnings, campaign performance, and client data out of the partner portal and into their own systems. **When you'd use it:** * Building a dashboard to track commissions and referral performance * Managing client accounts from your own system * Syncing partner data into your CRM or reporting tools Access partner earnings, campaign data, and client accounts through code.