Deliver game-changing support with Text apps
Take the lead in the iGaming market with seamless, 24/7 support. Keep your players engaged and satisfied, no matter the time or place.
Never lose first-time players again
New players often run into roadblocks during account setup, verification, or their first deposit, and without help, they’re likely to leave before ever placing a bet.
With our AI-powered apps, you can step in right when they need it most, offering real-time guidance and instant answers. This way, new players feel confident and supported, turning first-timers into long-term players.
AI-fueled products
Game-ready communication apps
Chat
Perfect for real-time support and sales, designed to skyrocket customer satisfaction and boost sales growth.
Automate
Automates customer interactions with quick, smart responses that boost efficiency and keep support running smoothly 24/7.
Solve
An intuitive and powerful ticketing system that improves communication and cuts case resolution time.
SoftSwiss
— the next level in iGaming
5% conversion rate increase
90% customer satisfaction
“We’ve been able to connect with players at the right time, addressing their pain points as they arise. This has led to stronger relationships and an improved overall player experience.”
Provide help right when it’s needed
Players often need support during critical moments, like payments, bonus claims, or game issues.
Automate the initial responses with a bot and route complex issues directly to your team, ensuring no player is left waiting. Slow support costs you players!
Ready to level up your support game? Let’s talk!
Support your global player base — 24/7
Players from around the world bring unique challenges — different time zones, languages, and diverse support needs. But with 24/7 coverage and assistance in 48 languages, you can be there whenever they need help,no matter where they are.
Build trust in a crowded market
Stand out in a competitive market by offering exceptional support that builds loyalty and trust. Deliver fast, reliable service and turn first-time players into long-term customers who feel valued and heard.
Text — trusted for 20+ years of exceptional service
Make your VIPs feel special
Give your most loyal players the attention they deserve with personalized, priority support. Ensure they receive faster responses, exclusive assistance, and a premium experience that keeps them coming back for more.
We’re here for you anytime you need support!
Remember: our dedicated support team is available around the clock to assist you. Day or night, we're just a message away.
