Shopify merchants earn an average + $11,000extra revenue every month with Text
Every product question should answer itself
Sizing. Compatibility. Shipping. Returns. Pricing. The questions are predictable.
With Text, the customer service profit engine, your store pulls answers straight from your product data and serves them instantly. Accurate, contextual, and available 24/7.
How Text works
Most bots improvise. Ours does the homework.
Answers grounded in your product data
Text doesn't hallucinate. It pulls data from your actual catalog — pricing, specs, availability, shipping — so every answer is accurate and up to date.
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Reads the conversation, not just the question
"Will this work with my setup?" gets a different answer than "what are the specs?" Same product, different context. Text understands the difference.
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Knows when a question needs a human
Not every question lives in a catalog. When a shopper needs real judgment — a recommendation, an exception, a tricky return — Text routes it to your team with full context.
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The same questions, every day. What if no one had to answer them?
Without Text
The business as usual
- Support manually answers repetitive questions
- Generic chatbot replies frustrate shoppers
- Every question needs a person
- Scaling means hiring
With Text
The 24/7 engine
- AI handles them instantly, 24/7
- Answers are accurate, specific, and contextual
- Only the complex ones do
- Scaling means growing sales, not headcount
Text directs customers to their exact challenge in no time. When human interaction is needed, we can get all the data needed to offer a proper response beforehand.
Rasmus Serup, CEO & Co-founder of Hairlust
15,000monthly orders
800,000monthly unique visitors
13localized country domains
Every unanswered question is a customer who almost bought.
Don't lose a sale over a question you can easily answer.