Every conversation has a cost. Most businesses never look at it.

Text cuts that cost.

Cut your support bill

How Text works

Most tools make support faster.
Ours makes it cheaper.

AI resolves, not just assists.

Text doesn't draft a reply for your agent to approve. It handles the full conversation — from question to resolution — without human involvement.

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AI Agent chat where a visitor asks for help choosing a baseball glove, and the AI recommends Rawlings Heart of the Hide at $240 (down from $300) with a 20% discount already applied.

Your team handles less, not more.

As volume scales, your team doesn't feel it. AI absorbs the growth. Your agents stay focused on complex issues and your cost structure stays flat.

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Chat transcript showing AI Agent escalating a declined credit card issue to human agent Daniel, who resolves it by clearing a security flag.

Cost drops as volume grows.

Every conversation AI handles costs a fraction of a human one. The more you grow, the bigger the share AI takes and the lower your average cost per conversation gets.

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Dashboard card showing cost per conversation dropped to $0.34 — down 44% compared to the previous period's $0.61.

Support shouldn't be a tax on growth.

With Text, the customer-service profit engine, AI takes on more conversations as your business grows. Your volume goes up, your cost per conversation goes down.

Text App visitors panel showing 13 active buyers with $2,851 in carts ready to convert, with actions to start a chat or send a discount.

Turn hesitant buyers into paying customers.

See who's ready to buy, spot high-intent visitors in real time, and reach out before they leave. Start a chat, answer last-minute questions, or send a discount that helps close the sale.

AI notification pill displaying 'Transferring to human…', indicating the AI is handing off the conversation to a human agent.

AI at scale. Humans at heart.

Let AI handle routine questions instantly, then seamlessly hand complex or sensitive conversations to your team. Customers get faster help, and your agents focus where they add the most value.

Dashboard cards showing AI Agent sales of $6,351 — up $982 from the previous period's $5,369 — and Earned sales of $16.3k.

See the revenue your AI creates.

Track sales influenced by your AI Agent, measure growth over time, and prove real business impact. From assisted purchases to recovered carts, every result is visible in one place.