Senior Backend Engineer - initial Setup Experience

Join the Initial Setup Experience team at Text App.

Our services handle user onboarding, data collection and synchronization with HubSpot, and ensure consistency across the entire backend infrastructure.

We focus on modern technologies, scalable solutions, and experimenting with the best tools to solve complex problems.

Main Responsibilities

  • Develop and maintain two core Go services:

    • lc-onboarding – manages the user onboarding process, controls the test chat, and responds to setup configuration changes.

    • hubspot-sync – collects backend events and sends user data to HubSpot for marketing campaigns, providing a rich dataset about each user.

  • Occasionally support and enhance other Go services (e.g., configuration-api, agent-api).

  • Occasionally work with Node.js in legacy REST/queue services (usage steadily decreasing).

  • Collaborate on migrating services to Google Cloud Platform to ensure scalability.

  • Take full ownership of projects from concept to production deployment.

Technologies You’ll Work With

  • Languages: Go (primary), occasionally Node.js

  • Databases: MySQL, PostgreSQL, Redis

  • Event processing & search: RabbitMQ, Kafka, Elasticsearch

  • Infrastructure: Google Cloud Platform, Kubernetes, Terraform (nice to have, but eagerness to learn is welcome)

  • Inter-service communication: gRPC, Protobuf, WebSocket

What We Expect

  • Experience designing and deploying backend services, preferably in product-focused SaaS environments.

  • Expert knowledge of Golang.

  • Hands-on experience with cloud platforms (GCP preferred).

  • Ability to work with databases and distributed systems.

  • Experience building scalable systems handling high traffic.

  • Independence in leading projects and accountability for your solutions.

  • Comfort working with concurrency and complex backend processes.

Nice to Have

  • Experience with Terraform and cloud infrastructure management.

  • Understanding of marketing integrations (e.g., HubSpot).

  • Curiosity and openness to experiment with new technologies.

What We Offer

  • Work on key components of the Text Platform.

  • Opportunity to develop your skills in a modern technology stack.

  • Real influence on architecture and ecosystem development.

  • A team that values knowledge, initiative, and autonomy.

How we work

We’re a hybrid team – remote when it makes sense, onsite when it matters most.

Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes.

Our office is open year-round – drop by anytime.

Benefits

We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: Text App, LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

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