The Text Blog
Discover strategies for using automation and AI agents to reshape customer service, sales, and marketing.
Discover strategies for using automation and AI agents to reshape customer service, sales, and marketing.
Explore the key differences between chatbots and conversational AI. Discover insights to enhance your understanding and make informed choices.
Feb 10, 2026AI agents are more than chatbots. Learn what they are, how they work, and why companies are using them now.
Feb 2, 2026Discover the top AI agents transforming customer support in 2026. Find the right solution for your business and enhance your customer experience
Jan 28, 2026Enhance your support strategy with an AI knowledge base. Discover practical steps to streamline operations and improve customer satisfaction.
Jan 22, 2026Ten WordPress plugins for ecommerce — six for the foundation, four for revenue. All free to start.
May 7, 2026Discover effective customer support solutions with the best Gladly alternatives. Explore options to enhance your service experience
Feb 13, 2026Discover the key customer service skills that create exceptional client experiences. Enhance your approach today.
Feb 12, 2026Explore the various types of communication and their effects on relationships and workplaces. Gain insights to enhance your communication skills.
Feb 4, 2026Everyone has AI. Here's the Text features, data, and proof that show why yours actually does something.
May 12, 2026Ten WordPress plugins for ecommerce — six for the foundation, four for revenue. All free to start.
May 7, 20269 Shopify apps every new store needs — page design, SEO, email, retention, and more. All free to start.
May 6, 2026Ecommerce integration services are a growing revenue opportunity. Here's how to build, sell, and profit from them as a Text partner.
May 4, 2026Discover the top lead generation software of 2026, featuring key functionalities and expert insights. Boost your marketing strategy!
Feb 6, 2026Discover effective marketing automation strategies to boost engagement in 2026. Learn practical tips to enhance your campaigns and drive results.
Jan 23, 2026Develop a winning go-to-market strategy with essential steps and best practices. Learn how to navigate challenges and drive success
Jan 16, 2026Discover effective strategies to enhance customer satisfaction with these 10 practical tips. Boost loyalty and improve your service.
Jan 1, 2026You can now find and install Text directly from the Shopify App Store. This matters more than it sounds. Shopify merchants no longer need to leave their admin panel, find our site, sign up separately, and figure out the integration. They search, click install, and they're in.
May 12, 2026AI agent can now recommend products, the app can flag revenue opportunities in real time, and routing rules control which conversations reach which teams.
May 7, 2026March brought the biggest AI agent upgrade in Text App's history.
Apr 6, 2026AI reply suggestions arrive in Tickets, Workflows can now talk to any external system, live cart data gives agents commercial context in real time, and Teams management is now native to Text.
Mar 2, 2026Discover the top lead generation software of 2026, featuring key functionalities and expert insights. Boost your marketing strategy!
Feb 6, 2026Discover top Groove alternatives to boost your sales engagement in 2026. Explore effective tools that enhance your outreach.
Jan 27, 2026Develop a winning go-to-market strategy with essential steps and best practices. Learn how to navigate challenges and drive success
Jan 16, 2026Discover how AI bots can enhance business efficiency and elevate customer experience. Learn their key benefits and improve your strategy today!
Jan 9, 2026
