Leads captured while you're out
You come back to a qualified lead and the whole context of the conversation, ready to act on.
Turn WordPress traffic into your next clients.
Text starts the conversation and qualifies the visitors worth your attention, so you only hear from people ready to talk.
Real growth starts in a chat.
Yours is one conversation away.
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+30%
conversion boost for Luxury Estates International
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$1.5M
in sales in 8 months for Wembley Stadium
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100%
growth a year for ForSaleByOwner
Watch a lead happen
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Campaigns
A visitor lands, and Text reaches out first
They arrive on your site, and Text reaches out early, so a quiet visit becomes a conversation.
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AI agent
The AI Agent answers, then digs for more
The visitor asks their question, and the AI Agent answers from your content, then learns what they need.
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Lead qualification
The visitor shares what they're after
A few questions about budget, timeline, and scope, and the AI Agent has them qualified before they ever reach your inbox.
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Custom skill
A lead, captured and ready
Booked, subscribed, or just their details, the lead's captured before the moment cools.
Your side of the chat
Your whole front desk, handling every conversation while you get on with the work.
Your side of the chat
Your whole front desk, handling every conversation while you get on with the work.
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Your AI Agent knows your whole store
It pulls answers straight from your product pages, policies, and FAQs, so replies are accurate from day one.
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It runs without you watching
Text resolves up to 90% of chats on its own, so only the ones that need you ever reach you.
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Answers in any language they write in
One agent covers all 46 languages Text supports, with nothing for you to configure.
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It won't slow your site down
It loads fast and runs clean on any theme, so the chat never drags your pages or your speed score down.
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Your AI Agent knows your whole store
It pulls answers straight from your product pages, policies, and FAQs, so replies are accurate from day one.
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It runs without you watching
Text resolves up to 90% of chats on its own, so only the ones that need you ever reach you.
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Answers in any language they write in
One agent covers all 46 languages Text supports, with nothing for you to configure.
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It won't slow your site down
It loads fast and runs clean on any theme, so the chat never drags your pages or your speed score down.
Turn service into profit
Turn service into profit
Text is really great with customization and scalability. We use it on all of our 13 domains with 800K+ unique monthly visitors.
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15K
monthly orders
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800K
monthly unique visitors
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13
localized country domains
More that drives revenue
Connected end to end, so every conversation turns into something you can act on.
More that drives revenue
Connected end to end, so every conversation turns into something you can act on.
Omnichannel inbox
One inbox for your site chat, email, WhatsApp, Messenger, and SMS, threaded per contact.
Every issue tracked
Text logs what needs a follow-up and tracks it until someone closes it out.
Revenue reports
Leads, tickets, and answers, counted so you see exactly where it's paying off most.
Live on your site in three steps
- 01
Open your free account
A minute's work, no card, nothing to commit up front.
- 02
Add Text from your
WordPress dashboardInstall it like any plugin, no developer required.
- 03
Point it at your pages
It reads your site and answers that same afternoon.
From WordPress sites like yours
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“Tried a few AI tools for our site and this one actually gets it. Setup was so easy, it took me maybe 20 minutes. It reads our docs and answers like someone who understands our products, not a bot spitting out random help articles.”
A@adam5x
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“Great customer service app. Very easy to set up, works well with my WP site. I like the AI features, and on top of that, it has some of the best customer support I have ever encountered.”
M@merph -
“Text helped us a lot in how we communicate with our customers. Now we're much more proactive. The whole team got used to it fast and the whole thing is very intuitive. The AI helps us increase our monthly sales and runs smoothly here on WordPress.”
S@suziiii -
“I was looking for a solution for my WordPress site that would help us both deliver exceptional customer service and generate leads. Text was a great choice in both areas.”
S@simon250 -
“This plugin replaced three tools for me. Live chat, helpdesk, and an AI that actually sounds like my brand, all in one place. The real game-changer is the ability to build custom AI skills that handle specific scenarios exactly the way I want.”
M@mitchsk1966 -
“No other app has improved my communication with customers like Text. Using the AI Agent to capture leads at night and address clients' hesitations did wonders for my business.”
B@bpmaker
Frequently asked questions
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How do I install the Text plugin on WordPress?
From your own dashboard. Go to Plugins > Add New, search for AI Chatbot by Text, then click Install Now and Activate. Open the plugin from the WordPress sidebar and click Connect to Text to sign in, or to create an account without leaving the admin. Once connected, the widget loads on your site and the AI agent starts reading your content. Full walkthrough: how to add the Text website widget to WordPress.
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Do I need a developer?
No. There's no API key to paste, no PHP to edit, and no theme files to touch. The plugin handles the connection and the widget script for you. If you'd rather install the widget without the plugin, say through a tag manager, the manual widget setup covers that route.
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What are the technical requirements?
WordPress 6.0 or higher and PHP 7.4 or higher. The current release is tested up to WordPress 7.0.2. The widget is responsive and works on any theme, since it loads as a script rather than as part of your template.
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What does the AI agent learn from?
Your WordPress content. Point it at your site and it reads your pages, posts, product descriptions, and help articles, then builds its knowledge base from them. You can add PDFs and product catalogs on top. Update the site and the agent updates with it, so there's no retraining step to remember. Setup: configuring your Knowledge Hub.
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Does it work with WooCommerce?
Yes. The plugin tracks store activity, so your agents and the AI see cart changes and completed orders as a conversation happens. An agent answering a question already knows what's in the basket and what the customer bought. Customer profiles collect that alongside browsing history.
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Can the AI do more than answer questions?
Yes. Custom skills are written in plain language, with no decision trees to draw. Teams use them to qualify leads, capture contact details, route priority customers, open a ticket, or book an appointment. The agent decides when a skill applies by reading the conversation, so a visitor never has to pick from a menu to get there.
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What happens when the AI can't answer?
It hands the conversation to a person with the context attached: a summary of what was said, the customer's details, and what they were looking at. Your agent picks up a briefed conversation. Agents also get Copilot alongside, which suggests replies and surfaces relevant knowledge base articles while they type.
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Can I control where the chat widget appears?
Yes, and you set it up in Text rather than in WordPress. Colors, position, greeting, and launcher style are all adjustable. You can show the widget on some pages while hiding it on others, schedule when it appears, and set different behavior for desktop and mobile. Details: customizing your website widget.
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What data does the plugin send to Text?
When you click Connect, it sends your WordPress admin email, your site and admin URLs, your PHP, WordPress, and plugin versions, and your WooCommerce version if WooCommerce is active. That's used to set up your account and link the installation to it. After that, the widget loads from Text's CDN and conversation data is processed on Text's servers, the same as any hosted chat widget.
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Is it GDPR compliant?
Text is SOC 2 audited and GDPR, CCPA, and PCI DSS compliant. You can set data retention policies and switch off persistent chat history if your rules require it. There's a separate guide on the widget specifically: prepare your website widget for GDPR.
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Is there a free WordPress chatbot plugin, or do I have to pay?
The plugin is free to download from the WordPress directory. Text, the service behind it, is paid: three tiers, Essential, Growth, and Enterprise, starting at $19/month. Every tier includes the AI chatbot, live chat, help desk, and ticketing, plus a monthly allowance of AI resolutions (10, 200, and 2,000 or more). You can trial the whole thing for 14 days, no credit card. Pricing page.