A question on your Swell storefront is a shot at a sale. The AI Agent notices when someone's ready to buy and sells to them, pulling your team in only when it matters.
Real growth starts in a chat.
Yours is one conversation away.
485%
Conversion boost for Auto Accessories Garage
+25%
Average order value for Sephora
+$65K
per month for PlasticPrinters
Campaigns
The moment someone lands on your Swell store, Text reaches out, turning a passing visitor into a shopper before hesitation has a chance to set in.
AI agent
The AI Agent reads what they're asking for and what they've bought before, then recommends the product that actually fits.
Custom skill
The AI reads where the shopper is and meets them there, closing the sale on whatever checkout you run.
Everything that closes a sale, already in front of your team.
Everything that closes a sale, already in front of your team.
What's in the cart right now, and what they've bought before, both on screen from the first message.
There's nothing about your store the AI Agent hasn't seen, so your team never has to brief it first.
Total spend, order count, and status show up automatically, and a notification fires the second a new order comes in.
Manage every storefront from one place, and let it speak to each shopper in the language they actually use.
Ready-made skills recommend, track, and close deals on their own. Adjust one, or write a new one in plain language.
There's nothing about your store the AI Agent hasn't seen, so your team never has to brief it first.
Total spend, order count, and status show up automatically, and a notification fires the second a new order comes in.
Manage every storefront from one place, and let it speak to each shopper in the language they actually use.
Ready-made skills recommend, track, and close deals on their own. Adjust one, or write a new one in plain language.
Text is really great with customization and scalability. We use it on all of our 13 domains with 800K+ unique monthly visitors.
15K
monthly orders
800K
monthly unique visitors
13
localized country domains
One inbox, smarter tickets, and reports that actually show what sold.
One inbox, smarter tickets, and reports that actually show what sold.
Wherever a shopper messages you, it lands in the same conversation, so nobody starts from scratch twice.
Nothing about the shopper's history gets left behind when a chat becomes a ticket.
Completed orders link back to the exact conversation that led to them, proof of which chats actually paid off.
Reliable, Intuitive, and Great Value
“Excellent value for money — a robust set of features without breaking the budget. Ticket management keeps everything organized so nothing slips through the cracks.”
Great solutions with strong potential
“Strong long-term value from Text's AI chatbot tools for ecommerce. You can test your AI bot settings on the fly and tailor it to your site or specific scenarios.”
The Ultimate Engine for High-Volume Client Support
“The message automation feature allowed our team to stay organized and ensure no lead fell through the cracks. It feels purpose-built for high-volume communication.”
Support team now contributes to sales
“Text changed how we think about support. The AI recommends products, spots upsell moments, and converts them without anyone on our team lifting a finger.”
Text App is great!
“You can see what the customer's typing before they hit send, so you can better anticipate what they need and get a solution faster.”
Great experience with Text
“So many apps are available in one place, and it’s so easy to use. When a customer is chatting with us, we can see what they’re typing and start forming a reply before they hit send.”
Free call, no commitment.
Text was built with headless commerce in mind. It connects through the Swell API directly, so it doesn't care whether your frontend is Swell's default storefront, a custom Next.js build, or anything else you've put in front of it.
Nothing on the chat side breaks. Since the connection runs through Swell's API rather than a theme or plugin, redesigning or rebuilding your storefront doesn't touch how the AI Agent reads your catalog or order data.
Text connects to Swell through a single, direct integration. The AI Agent, live chat, and help desk all run from one connection to your store, not three separate tools to configure.
Yes, in real time. It pulls stock levels straight from Swell, so it can point shoppers to what's actually available instead of guessing from an outdated list.
No. A solutions engineer handles the API connection on our side, mapping your cart, order, and customer data into the chat layer. Your developers stay focused on their own roadmap instead of maintaining an integration.
It sees their order history the moment the conversation starts, including what they bought, when, and whether it shipped, so it can answer a follow-up question without asking the shopper to repeat their order number.
Yes. Every storefront you manage sits under one account, and the AI Agent responds to each shopper in their own language, regardless of which store they landed on.
Swell handles the commerce layer: products, orders, checkout. Text adds the conversation layer on top: an AI Agent that reads that commerce data live and turns it into recommendations, cart recovery, and answers, without you stitching the two together yourself.