Turn your Medusa store into a 24/7 salesperson. The AI Agent reads live product data, recommends the right items, and closes sales right in the chat.
Real sales, started in a conversation.
Your chats can do the same.
485%
conversion boost for Auto Accessories Garage
+25%
average order value for Sephora
+$65K
per month for PlasticPrinters
Campaigns
The moment someone lands on your store, the AI Agent reaches out, turning a passing visitor into a shopper before doubt sets in.
AI agent
The AI Agent picks up on what a visitor wants and has bought before, then points to the matching item in your Medusa catalog.
Custom skill
The AI Agent senses where a shopper stands and acts on it, closing the sale no matter what checkout runs behind it.
The parts of selling that used to eat your day, now running on their own.
The parts of selling that used to eat your day, now running on their own.
Live cart contents and complete order history both appear the second the chat opens, so your reply is informed instead of a guess.
It already knows your product pages, policies, and help content, so it never opens with a blank answer.
Total spend, order count, and status show up automatically in the chat, with a notification the moment a new order comes in.
Manage every storefront from a single account, and let the AI Agent close sales in whatever language a shopper writes in.
Ready-made skills recommend, discount, and recover carts without supervision. Change the rules anytime, in plain language.
It already knows your product pages, policies, and help content, so it never opens with a blank answer.
Total spend, order count, and status show up automatically in the chat, with a notification the moment a new order comes in.
Manage every storefront from a single account, and let the AI Agent close sales in whatever language a shopper writes in.
Ready-made skills recommend, discount, and recover carts without supervision. Change the rules anytime, in plain language.
We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.
2335%
ROI
$1.5M
Added revenue
8K
Inquiries resolved daily
Everything your team needs for the next step, reading from the same order data.
Everything your team needs for the next step, reading from the same order data.
Wherever a shopper reaches out, the message lands in the same thread, ready to pick up.
The cart, the orders, the spend travel with the conversation, so nothing needs re-explaining.
Every completed order links back to the exact conversation that led to it.
Reliable, Intuitive, and Great Value
“Excellent value for money — a robust set of features without breaking the budget. Ticket management keeps everything organized so nothing slips through the cracks.”
Great solutions with strong potential
“Strong long-term value from Text's AI chatbot tools for ecommerce. You can test your AI bot settings on the fly and tailor it to your site or specific scenarios.”
The Ultimate Engine for High-Volume Client Support
“The message automation feature allowed our team to stay organized and ensure no lead fell through the cracks. It feels purpose-built for high-volume communication.”
Support team now contributes to sales
“Text changed how we think about support. The AI recommends products, spots upsell moments, and converts them without anyone on our team lifting a finger.”
Text App is great!
“You can see what the customer's typing before they hit send, so you can better anticipate what they need and get a solution faster.”
Great experience with Text
“So many apps are available in one place, and it’s so easy to use. When a customer is chatting with us, we can see what they’re typing and start forming a reply before they hit send.”
Free call, no commitment.
Both. Text connects through the API either way, so it doesn't matter whether you're self-hosting Medusa JS or running it through Medusa Cloud.
No. A Medusa open source store connects through the same API as a hosted one, so the AI Agent works identically either way.
Yes. The AI Agent reads the same live order and account data regardless of buyer type, so a Medusa B2B account gets answers based on its actual pricing, not a generic script.
Just one. A solutions engineer maps your catalog, cart, and order data into the chat layer through Medusa's API, so there's no separate tool for chat, recommendations, and cart recovery.
Yes. Since Text connects through the API rather than a theme, it works the same way whether your Medusa storefront is the default build or a custom Next.js frontend.
Text is priced per plan, separate from your Medusa or Medusa Cloud costs. Since Medusa is a headless setup, onboarding runs through our Product Experts, who scope the integration to your storefront.
Yes. It sees what a shopper left behind and can bring it back into the conversation, with a reminder or an incentive, instead of waiting on a follow-up email.