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1.3B+ chats handled each year|2.8M+ customer visits tracked every hour|99.99% API uptime

What do you want to work with?

Text lets you plug into all parts of the product below the interface.
Text over MCP
Query chats, tickets, and other Text data directly from an MCP client.

Take a working path through the API

Follow guides based on customer use cases and adapt the implementation to your setup.

Turn Text properties into HubSpot triggers
Use the customer data you define in Text to drive HubSpot segments, workflows, and automation.
Extend HubSpot contacts
Create tickets based on Shopify order activity
Connect Text with Shopify and configure commerce events to drive custom support workflows.
Streamline order support
Build live reports in Google Sheets
Turn Text data into a custom dashboard without a BI stack — refresh it on demand or add your own reports.
Automate reporting

Start using the API

Already know what you need?View full API reference ›