The AI Agent reads your live Magento catalog, matches shoppers to the right product, and handles the sale itself when it can.
Real growth starts in a chat.
Yours is one conversation away.
485%
Conversion boost for Auto Accessories Garage
+25%
Average order value for Sephora
+$65K
per month for PlasticPrinters
Campaigns
Someone lands on your Magento store, and the AI Agent opens a conversation instead of letting the visit end in silence.
AI agent
The AI Agent picks up on what a shopper's actually asking for and surfaces the item from your live catalog that matches it.
Custom skill
Whatever's holding someone back gets cleared on the spot, and the sale closes no matter what checkout you run.
The context your team used to dig for, now already there.
The context your team used to dig for, now already there.
A shopper's current cart and their past orders both show up the second the chat starts, so your reply isn't a guess.
It already understands everything about how your store runs, not just what's on the pages, so it never gives a made-up answer.
Spend, order count, and status sync into the conversation the moment something changes, without anyone refreshing a screen.
Manage every store you're responsible for from a single account, and let the AI Agent reply in whatever language a shopper uses.
Custom skills recommend, discount, and win back carts on their own, and you can edit one anytime in plain language.
It already understands everything about how your store runs, not just what's on the pages, so it never gives a made-up answer.
Spend, order count, and status sync into the conversation the moment something changes, without anyone refreshing a screen.
Manage every store you're responsible for from a single account, and let the AI Agent reply in whatever language a shopper uses.
Custom skills recommend, discount, and win back carts on their own, and you can edit one anytime in plain language.
We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.
2335%
ROI
$1.5M
Added revenue
8K
Inquiries resolved daily
Everything your team handles next runs on the same order data.
Everything your team handles next runs on the same order data.
A shopper's message lands in the same place no matter where they sent it.
Cart contents and order history move with a chat the moment it needs a follow-up.
Every finished order links to the exact conversation that led there, so you know which chats sold.
Reliable, Intuitive, and Great Value
“Excellent value for money — a robust set of features without breaking the budget. Ticket management keeps everything organized so nothing slips through the cracks.”
Great solutions with strong potential
“Strong long-term value from Text's AI chatbot tools for ecommerce. You can test your AI bot settings on the fly and tailor it to your site or specific scenarios.”
The Ultimate Engine for High-Volume Client Support
“The message automation feature allowed our team to stay organized and ensure no lead fell through the cracks. It feels purpose-built for high-volume communication.”
Support team now contributes to sales
“Text changed how we think about support. The AI recommends products, spots upsell moments, and converts them without anyone on our team lifting a finger.”
Text App is great!
“You can see what the customer's typing before they hit send, so you can better anticipate what they need and get a solution faster.”
Great experience with Text
“So many apps are available in one place, and it’s so easy to use. When a customer is chatting with us, we can see what they’re typing and start forming a reply before they hit send.”
Free call, no commitment.
It's more than live chat for Magento. Text is a full customer support platform, with an AI Agent at the center that recommends products, looks up orders, and turns conversations into support tickets when needed.
Yes. Text runs as your live chat layer with an AI Agent built in, so there's no extra extension to install and no separate bot to maintain alongside it.
Some Magento chatbot extensions already use AI to answer questions, but most stop at the chat widget itself. Text goes further: conversations that need follow-up become support tickets automatically, so live chat and help desk run from the same place.
Text connects through the API directly, so there's nothing to browse or install from a plugin catalog. A solutions engineer maps your catalog, cart, and order data to the chat layer, and your developers stay focused on the store itself instead of maintaining an integration.
Yes, it works with both. Text connects the same way whether you're running Magento open source, formerly Community Edition, or a paid setup.
No. Text replaces what several separate Magento extensions would normally cover, chat, AI, and help desk, through a single connection.
