Thread tags

Tag thread

Tags a given thread. Read how to list all available tags and create a new tag. Specifics

Request

Parameter	Required	Type	Notes
`chat_id`	Yes	`string`	The ID of the chat you want to add a tag to.
`thread_id`	Yes	`string`	The ID of the thread you want to add a tag to.
`tag`	Yes	`string`	The tag name. It’s case sensitive.

No response payload.

Request

{
  "action": "tag_thread",
  "payload": {
    "chat_id": "PW94SJTGW6",
    "thread_id": "PWS6GIKAKH",
    "tag": "support"
  }
}

Response

{
  "request_id": "<request_id>",
  "action": "tag_thread",
  "type": "response",
  "success": true,
  "payload": {}
}

Untags a given thread. Specifics

Request

Parameter	Required	Type	Notes
`chat_id`	Yes	`string`	The ID of the chat you want to remove a tag from.
`thread_id`	Yes	`string`	The ID of the thread you want to remove a tag from.
`tag`	Yes	`string`	The tag name. It’s case sensitive.

No response payload.

Request

{
  "action": "untag_thread",
  "payload": {
    "chat_id": "PW94SJTGW6",
    "thread_id": "PWS6GIKAKH",
    "tag": "support"
  }
}

Response

{
  "request_id": "<request_id>",
  "action": "untag_thread",
  "type": "response",
  "success": true,
  "payload": {}
}