consulting and customer
experience advisors
Deliver consistent CX, fast outcomes,
and long‑term ROI with a smart AI assistant
Join the consulting and customer experience advisors partnership to help businesses improve their CX strategy, spot frustration points early, improve CSAT, and bring immediate ROI.
Join the consulting and customer experience advisors partnership to help businesses improve their CX strategy, spot frustration points early, improve CSAT, and bring immediate ROI.
Test, refine, and measure in a trusted environment
Text turns lost opportunities and clunky customer service into a seamless ecosystem that fits every CX blueprint. It lets you spot frustration points early and remove inefficiencies fast, giving clients a competitive advantage and earning you recurring revenue.
Deliver immediate, measurable value
Customize and roll out Text apps in days and showcase immediate ROI through increased sales, CSAT, and conversion rate.
Stand out as a performance‑driven growth partner
Boost revenue, repeat purchases, and measurable results directly in chat with AI agents, Copilot, and a knowledge hub, making every interaction a driver of client growth.
Grow ongoing revenue while deepening client relationships
Tie your work directly to client conversions and retention, and earn a 25% recurring commission or receive partner discounts on Text products.
Deliver immediate, measurable value
Customize and roll out Text apps in days and showcase immediate ROI through increased sales, CSAT, and conversion rate.
Stand out as a performance‑driven growth partner
Boost revenue, repeat purchases, and measurable results directly in chat with AI agents, Copilot, and a knowledge hub, making every interaction a driver of client growth.
Grow ongoing revenue while deepening client relationships
Tie your work directly to client conversions and retention, and earn a 25% recurring commission or receive partner discounts on Text products.
Transform your clients' CX strategy with AI — before your competitors do.
Join Solution programMeasurable and fast CX impact proven by Text customers
CX impact for every client in a smart ecosystem
From reducing friction and boosting satisfaction to scaling efficiently and proving ROI. Text has the tools to deliver consistent, secure, and revenue-driving customer experiences.
A chat with AI agents, escalation, and proactive invitations to improve CSAT and conversion rate, and reduce churn.
Dashboards with real-time insights track trends and frustration points while proving fast ROI.
Seamless experience across phone, email, chat, social, and self-service, improving CLV, NPS, and FCR.
Around-the-clock support with AI agents and automations to improve FRT, CSAT, and AHT, and stay SLA compliant.
An intuitive workspace to grow revenue with simple installation and a great time to value, adoption rate, and ESAT.
Secure, API-ready, and MCP-enabled environment
Deliver compliant, AI customer service that connects effortlessly with your clients' systems — no third-party tools required.
Integration
Open APIs, MCP server, SDKs, and webhooks; SSO, multi-client architecture
Performance
+99% uptime, horizontal scaling, load balancing, and latency optimization
AI automation
Conversational AI and NLP, workflow automation, and a recommendation engine
Security
GDPR and HIPAA ready, ISO 27001, role‑based access control, data encryption
Analytics
Real-time dashboards CSAT, NPS tracking, and more, custom reporting via API, predictive analytics
A partner in every step of CX transformation
With Text, you can shift culture toward customer-centricity, implement proactive feedback loops, and align digital transformation with empathy — creating strategies that grow satisfaction, loyalty, and long-term retention.
Rich, evidence-backed journey maps with quantifiable pain points
Apply proactive greetings and routing data to identify where customers drop off. Track survey results and escalation trends to quantify frustration points, search past conversations for broader context.
Personas built on real interaction data, not assumptions
Run post-chat surveys and apply tags/filters to segment by persona, product, or behavior. Analyze conversation history to uncover needs and expectations.
Faster, data-rich maturity assessment and experience audit
Use traffic and reports dashboards and surveys to baseline customer satisfaction, first response time, and average handle time, and diagnose churn root causes.
A future-state model that blends humans with tech-enabled consistency
Leverage automation rules and integrations to connect CRM, billing, and product data. Deliver omnichannel messaging for consistency across chat, email, and social.
A prioritized, evidence-driven roadmap backed by quick-win pilots
Launch proactive campaigns and workflows to reduce agent load and simplify the user journey. Track changes in CSAT, FCR, conversion rates, and handling times.
Scalable empathy training reinforced by real interaction tools
Use AI reply suggestions, canned responses, and the Knowledge hub to train staff to model empathy consistently and track improvements and SLA adherence over time.
Continuous improvement cycle supported by hard data, not guesswork
Use report dashboards for ongoing KPI monitoring, and surface new friction points before they damage CX. Use past conversations for a continuous feedback loop into product, marketing, and operations.
New revenue stream, bundled with your expertise
Earn up to 25% recurring revenue from each license you resell or get Text services at a discount while paying for your referred clients. Bundle them into a package with your services and help your clients succeed!
Join Solution program“The product is amazing. There are tons of great features, it's stable and well developed, it has a lot of intergrations, a lot of winning components, and it gets installed quickly.”
$50, 000
deal closed directly in chat
379%
of increased revenue for one of their clients
40+
potential clients monthly
Grow smarter with the Text Partner Program
Join a partner ecosystem built for consulting and CX advisors that want to scale. The program is designed to help you win more clients, retain them longer, and grow your recurring revenue without increasing your overhead.
Lead sharing that fuels
your client pipeline
Get matched with businesses and gain exposure to 35,000+ brands through our partner directory and referral network.
Co-marketing
opportunities
We will promote your company and expertise in webinars, case studies, and direct recommendations.
24/7 support from
our expert team
Utilize a best-in-class support team — our Text experts are there for you and your clients at all times.
Exclusive product
discounts for your clients
Offer your clients the best deals and help them save on essential tools.
Earn up to 25%
recurring revenue
Start earning a steady monthly income with every client you bring on board.
Personal onboarding
and a free account
Get knowledge, expert guidance, and a free product account to showcase your software.
Resell AI-powered digital transformation with Text
Join Solution programFour steps to elevate your offering
Get to know our solution, enrich your offering with Text apps, and learn how to be there for your clients with the best help partner programs can offer.
Join Solution programBook your onboarding session
Learn about Text apps with our experts and discover their full capabilities to meet your clients’ needs.
Claim a free product account
Use the knowledge to explore features, build use cases, run demos for clients, or showcase how seamlessly Text apps work with your services.
Offer Text that fits your offering
Integrate Text apps with your services, bundle them with other tools, resell, or recommend — you choose how to deliver value.
Grow revenue with the Text ecosystem
Use the partner directory and lead sharing to win customers and earn through consulting, implementations, maintenance, and more.
Ready to deliver real outcomes and grow while you do it?
- Free membership
- Personal onboarding
- Demo account
- Lead sharing
- Marketing material
Frequently asked questions
The program enables consulting and CX advisors to earn recurring revenue by offering their clients Text app implementation, optimization, and support services. These services are backed by exclusive partner benefits and training.
Qualified partners are eligible to receive leads from Text’s partner network and partner directory, helping you grow your client base with less outbound effort.
As a Text partner, you earn up to 25% lifetime commission on every client you refer or resell with your own pricing. This scalable revenue stream aligns with your clients’ success and grows without adding service delivery costs.
Yes. Using APIs or MCP, developers can pass user metadata such as account ID, plan type, and language preferences to personalize support while respecting privacy and compliance rules.
Most partners are ready to go within a few days. Text offers live onboarding calls, demo environments, and step-by-step partner resources, so your team can start integrating, selling, and delivering value without a steep learning curve.
Definitely. Text apps are used by 35,000+ businesses, including high-growth startups and enterprise clients. You can confidently offer it to clients who demand robust features, automation, multi-channel communication, and integration with tools like Salesforce, HubSpot, or custom CRMs.
We use TLS 1.2+ for data in transit and AES-256 encryption at rest. API keys and credentials are stored securely using industry-standard key management systems.
The platform exposes logs, metrics, and performance dashboards. Partners can integrate with external monitoring systems via APIs and webhooks to track uptime, latency, and errors.
Text apps help you handle and improve a variety of metrics. Including: improving first response time, average handling time, customer satisfaction, conversion rate, net promoter score, customer lifetime value, and employee satisfaction. They also help you reduce churn and agent load.
Text offers REST and GraphQL APIs, SDKs for web and mobile, and webhooks for event-driven integrations. CX consulting partners can embed chat, AI agents, and analytics directly into existing apps.
Yes. The chat widget is fully customizable, from brand colors to chat behavior. Higher-tier partners can even white-label the experience, helping you deliver consistent, branded communication layers across client sites.
No. You’ll get a multi-client dashboard for easy setup and management, and your clients get 24/7 Text support. Setup is simple, with no-code installations and templates, so your team can stay focused on strategy and creativity.
Absolutely. Text offers built-in analytics, lead tracking, conversion attribution, and support metrics. You can easily show how conversations impact revenue, lead quality, and engagement, helping you retain clients and justify your strategic decisions.
Yes. All customer data is processed and stored in compliance with GDPR, and HIPAA support can be enabled for clients in regulated industries such as healthcare.
Yes. Our APIs and SDKs are versioned for backward compatibility, enabling smooth updates without breaking existing integrations.
MCP standardizes how AI assistants securely access external data and tools. By exposing resources (like tickets or chats) via MCP, you can give AI agents contextual access without compromising security.
Yes. The Text platform uses a secure multi-tenant design to isolate client data while maintaining scalability and cost efficiency.