it system integrators
and implementation companies
Monetize every project
with a flexible AI customer service
Join the Text system integrators and implementation partnership to move faster, reduce risk, open new revenue streams, and win more enterprise deals — while giving clients the modern, secure customer service tools they expect.
Join the Text system integrators and implementation partnership to move faster, reduce risk, open new revenue streams, and win more enterprise deals — while giving clients the modern, secure customer service tools they expect.
Enterprise-grade security
Text is built for regulated industries with GDPR, HIPAA, and ISO certifications, plus SSO, MFA, audit logs, and data residency options.
Seamless integrations
Salesforce, SAP, ServiceNow, Microsoft Dynamics, and other connections using robust APIs, MCP servers, SDKs, and prebuilt connectors.
Heavy-traffic-ready infrastructure
Automatic load balancing and regional edge backups provide global security, fast recovery, and low-latency performance.
- Scalable APIs
- MCP server
- SDKs
- Integrations
- Top-tier security
- Enterprise-ready infrastructure
A smart, future-ready, and scalable partnership
Insert Text apps into your offering to provide end-to-end service and build revenue for you and your clients. The demand is there, so why not meet it?

Meet client demand
By offering the Text customer service solution alongside ERP/CRM/ITSM and other projects, you can answer a critical client need and avoid leaving gaps that your competitors can exploit.

Grow deal sizes and recurring revenues
Customer service expands the project scope, adding more billable hours. AI agents, reporting, and ongoing optimization also create recurring managed service revenue beyond the initial implementation.

Deliver end-to-end solutions
Clients prefer one trusted partner over stitching multiple vendors together. Offering automated sales and support makes you a one-stop shop, strengthening relationships and improving request for proposal win rates.

Reduce risk and proposal delivery
Using secure, compliant platforms helps you avoid risky custom builds. Text offers documented security and compliance assurance with top-notch systems and reliability.

Differentiate and future-proof with AI
AI and automation deliver visible ROI in customer service. You can incorporate live chat, AI agents, and analytics into projects to stand out today and position yourself as an innovation partner for the future.
Offer clients a complete digital experience — before your competitors do.
Join Solution programImpact for every client in a smart ecosystem
From capturing leads and boosting satisfaction to scaling efficiently and proving ROI. Text has the tools to deliver consistent, secure, and revenue-driving customer experiences.
Modern, proactive chat with AI technology
An instant chat with AI agents taking the first wave, escalation mechanisms, and proactive invitations.


Agent efficiency tools
Around-the-clock support with AI agents and automations, canned responses, AI reply suggestions, and Copilot.

Data-driven, fast ROI
Robust dashboards with real-time insights into churn, retention, and operational efficiency.

Omnichannel support and robust integrations
Seamless experience across phone, email, chat, social, and self-service.

Personalization and white label
Tailored workflows, branding, and integrations to each client with white-label options.

Quick deployment and ease of use
An intuitive workspace to deliver real value and grow revenue with simple installation and a system of integrations.
New revenue stream, bundled with your expertise
Earn up to 25% recurring revenue from each license you resell or get Text services at a discount while paying for your referred clients. Bundle them into a package with your services and help your clients succeed!
Join Solution programOut-of-the-box leading integrations
Partner with Text to offer instant, on-site chat, AI agent assist, automations, an internal knowledge hub, and more, that can be plugged into your clients' ecosystems in minutes, ensuring consistent, quality customer service.

CRM
Capturing leads automatically, enriched profiles with real-time data, and streamlined workflows — all while tying chat activity directly to revenue.

Ecommerce
Selling, applying discounts, recommending products, assisting with checkout, and reviewing orders directly in chat to reduce cart abandonment and turn chat into a revenue driver.

Email marketing and analytics
Capturing visitor emails during chats and syncing them into campaigns for targeted follow-ups, while feeding chat data into dashboards to track conversions, measure ROI, and analyze customer behavior.

Chatbot and automation
Handling routine inquiries, lead qualification, and FAQs 24/7 with AI agents, while automating workflows like ticket creation, CRM updates, and lead routing to boost efficiency and speed up responses.

Omnichannel messaging
Unifying chat, email, SMS, and social media into one platform, ensuring consistent real-time engagement across channels for stronger relationships and faster responses.

Helpdesk and tickets
Turning chats into trackable tickets with automatic routing and updates, streamlining workflows, and speeding up resolutions.

CMS platforms
Embedding chat widgets on websites and content pages to engage visitors in real time, capture leads, and boost conversions.

Remote desktop/file sharing
Sharing files and starting remote sessions directly from chats enables faster troubleshooting, secure exchanges, and higher customer satisfaction.
Embed deeper into the industry
Use scalable messaging APIs, let your clients use external data sources with MCP servers and event-triggered webhooks, and ensure they have access from every device they already use with SDKs.
Scalable APIs
Connect clients to best-in-class, scalable messaging APIs and let them use communication features across ERP, BI, analytics, payments, CCaaS, and more.
See more ›MCP server
Fully context-aware conversations and tasking AI agents with operations. Connecting tools and automating manual work with workflows.
See more ›Webhooks
Real-time triggers for collaboration alerts, ticket creation, payment notifications, and more, without disrupting the ongoing conversation.
See more ›SDKs
Mobile-ready in-app chat and customer service features that work across devices your customers already use daily.
See more ›Infrastructure ready for heavy lifting
Built for global, high-volume operations, Text partnered with leading providers to ensure an enterprise-ready infrastructure that can handle petabytes of hosted data.
Learn more ›



Google Cloud Platform (GCP)
Multi-region hosting across hundreds of servers and multiple zones. Load balancers that automatically reroute customers to healthy zones during outages, ensuring uninterrupted service.
Akamai and Cloudflare
Global CDN and WAF providers securing traffic worldwide. They deliver DDOS protection and distribute services across thousands of points of presence, reducing latency and avoiding single-location risk.
Google Kubernetes Engine (GKE)
The core orchestration layer manages deployments and scaling automatically to meet traffic demand while maintaining reliability.
Data backups and edge computing
Regional backups ensure fast recovery and compliance, while edge computing reduces latency and boosts real-time performance at scale.
Security built to maintain client trust
From encryption and role-based access to regulatory compliance and secure data centers. Every layer is designed to protect sensitive information, ensure SLA adherence, and maintain trust without slowing operations.
Encryption
256-bit SSL encryption on all connections, with automatic masking of credit card numbers so only the last few digits are visible.
Hosting and physical security
U.S. and European data centers with 24/7 surveillance, mantraps, fire suppression, controlled badge access, and secure data destruction policies.
Access and identity management
Role-based access controls (RBAC), Single Sign-On (SSO) with providers like Google, Apple, and OneLogin, plus IP restrictions to safeguard system access.
Regulatory compliance
HIPAA, PCI, GDPR, and CCPA readiness; transcript anonymization; file-sharing controls; and Business Associate Agreement (BAA) support where required.
Operational governance
Strict limits on employee data access, immediate permission revocation on role change, secure backups, and robust internal handling protocols.
“The product is amazing. There are tons of great features, it's stable and well developed, it has a lot of integrations, a lot of winning components, and it gets installed quickly.”
$50, 000
deal closed directly in chat
379%
of increased revenue for one of their clients
40+
potential clients monthly
Grow smarter with the Text Partner Program
Join a partner ecosystem built for system integrators that want to scale. The program is designed to help you win more clients, retain them longer, and grow your recurring revenue without increasing your overhead.
Lead sharing that fuels
your client pipeline
Get matched with businesses and gain exposure to 35,000+ brands through our partner directory and referral network.
Co-marketing
opportunities
We will promote your company and expertise in webinars, case studies, and direct recommendations.
24/7 support from
our expert team
Utilize a best-in-class support team — our Text experts are there for you and your clients at all times.
Exclusive product
discounts for your clients
Offer your clients the best deals and help them save on essential tools.
Earn up to 25%
recurring revenue
Start earning a steady monthly income with every client you bring on board.
Personal onboarding
and a free account
Get knowledge, expert guidance, and a free product account to showcase your software.
See how Text integrates into client ecosystems in minutes.
Join Solution programFour steps to elevate your offering
Get to know our solution, enrich your offering with Text apps, and learn how to be there for your clients with the best help partner programs can offer.
Join Solution programBook your onboarding session
Learn about Text apps with our experts and discover their full capabilities to meet your clients’ needs.
Claim a free product account
Use the knowledge to explore features, build use cases, run demos for clients, or showcase how seamlessly Text apps work with your services.
Offer Text that fits your offering
Integrate Text apps with your services, bundle them with other tools, resell, or recommend — you choose how to deliver value.
Grow revenue with the Text ecosystem
Use the partner directory and lead sharing to win customers and earn through consulting, implementations, maintenance, and more.

Grow revenue and deliver enterprise-ready customer service now.
- Free membership
- Personal onboarding
- Demo account
- Lead sharing
- Marketing material
Frequently asked questions
The program enables system integrators to earn recurring revenue by offering their clients Text app implementation, optimization, and support services. These services are backed by exclusive partner benefits and training.
Qualified partners are eligible to receive leads from Text’s partner network and partner directory, helping you grow your client base with less outbound effort.
As a Text partner, you earn up to a 25% lifetime commission on every client you refer or resell with your own pricing. This scalable revenue stream aligns with your clients’ success and grows without adding service delivery costs.
Yes. Using APIs or MCP, you can pass user metadata such as account ID, plan type, and language preferences to personalize support while respecting privacy and compliance rules.
Most partners are ready to go within a few days. Text offers live onboarding calls, demo environments, and step-by-step partner resources, so your team can start integrating, selling, and delivering value without a steep learning curve.
Definitely. Text apps are used by 35,000+ businesses, including high-growth startups and enterprise clients. You can confidently offer it to clients who demand robust features, automation, multi-channel communication, and integration with tools like Salesforce, HubSpot, or custom CRMs.
We use TLS 1.2+ for data in transit and AES-256 encryption at rest. API keys and credentials are stored securely using industry-standard key management systems.
The platform exposes logs, metrics, and performance dashboards. Partners can integrate with external monitoring systems via APIs and webhooks to track uptime, latency, and errors.
Text apps help you handle and improve a variety of metrics. Including: improving first response time, average handling time, customer satisfaction, conversion rate, net promoter score, customer lifetime value, and employee satisfaction. They also help you reduce churn and agent load.
Text offers REST and GraphQL APIs, SDKs for web and mobile, and webhooks for event-driven integrations. System integrators can embed chat, AI agents, and analytics directly into existing apps.
Yes. The chat widget is fully customizable, from brand colors to chat behavior. Higher-tier partners can even white-label the experience, helping you deliver consistent, branded communication layers across client sites.
No. You’ll get a multi-client dashboard for easy setup and management, and your clients get 24/7 Text support. Setup is simple, with no-code installations and templates, so your team can stay focused on strategy and creativity.
Absolutely. Text offers built-in analytics, lead tracking, conversion attribution, and support metrics. You can easily show how conversations impact revenue, lead quality, and engagement, helping you retain clients and justify your strategic decisions.
Yes. All customer data is processed and stored in compliance with GDPR, and HIPAA support can be enabled for clients in regulated industries such as healthcare.
Yes. Our APIs and SDKs are versioned for backward compatibility, enabling smooth updates without breaking existing integrations.
MCP standardizes how AI assistants securely access external data and tools. Exposing resources (like tickets or chats) via MCP gives AI agents contextual access without compromising security.
Yes. The Text platform uses a secure multi-tenant design to isolate client data while maintaining scalability and cost efficiency.