Great service sells
Most brands use AI to cut costs. Text is for teams that aim higher.
Sign up for freeThe first 14 days are free · No credit card required
Over 35,000 brands are already selling through service with Text
Aim beyond resolution
Smart teams resolve up to 89% of cases with Text and then turn them into revenue.
Customer service AI agents that sell, not just solve
Text AI Agents partner with your team to lift the metrics that matter, going well beyond queue relief.
Product recommendations
Match customers with the right products at the right time. Personalized suggestions lift conversions and build trust.
Try for freeFrom chat to email to social. Every channel is driving growth.
AI you control. Completely.
Supervise your AI agent in real time. Watch it work, and step in anytime you want.
Build your first AI agent
You set the rules.
AI plays by them.
Define your AI’s knowledge sources and how it supports your customers and teams.
Live insights into your team and AI.
Track team & AI performance in real time, or over any period you choose.
On-brand in every reply.
Every message from your team and AI agents stays on brand, delivering the experience you want your customers to have.
Enterprise-grade
security & compliance
Engineered for scale, trusted by design, and verified through independent audits.
WCAG 2.2
GDPR
BBB Accredited Business
CCPA
PCI DSS - SAQ A
Data Privacy Framework
SOC 2Turn your support agents into closers
Your team’s effort should go where it drives the business forward. Text AI handles the routine and gives your agents an edge when it matters most.
Agents, supercharged
From rookie to expert, AI Copilot suggests instant, reliable replies so your team can deliver great service at scale.
Always fully briefed
AI agent captures every detail and hands off customers with full context—no repetition for agents, just action.
Impact over busywork
By automating 80%+ of routine cases, your team can focus on complex, high-value customer cases—not FAQs.
Test and implement Text
fast and with confidence
Text AI Agent learns directly from your existing knowledge sources. Your team can test it, and benefit from it immediately.
Create your first AI agent
Set up your Text AI Agent and train it with your business knowledge. Choose the right skills and sources to make it work exactly the way you want.
Most teams start by sharing a website URL. Text then builds its knowledge base within minutes.
Deploy and watch the first results
Deploy your AI agent and watch it handle chats on its own or alongside your team — instantly. Add more sources if needed to fit its behavior to your business.
Most teams start by letting the AI agent answer most repetitive questions to unload the backlog.
Expand and scale what works
Once you see results, it’s easy to roll out Text across more touchpoints and use cases. Help more customers and turn service into a scalable growth engine.
Teams add new sources, skills, and communication channels to the AI agent to grow through service.
You don’t just get a platform. You get a crew.
Our AI and human experts are here 24/7 to guide you through the shift—with clear advice and lived experience.
