AI customer support
that pays for itself

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14 days free. No credit card. Cancel anytime.

Solve cases

Resolve issues instantly with AI that actually understands context.

Capture leads

Every visitor is a prospect. Turn curiosity into qualified pipeline.

Grow sales

Turn support conversations into seamless buying moments.

AI customer service dashboard showing chat conversations and customer information

Over 35,000 brands are already selling through service with Text

PayPal
Ikea
Atlassian
McDonalds
ING
Mercedes Benz
Ryanair
Pandora
Lexus
KIA
Geberit
Sephora
Virgin
Subaru

Resolve tickets. Then turn them into revenue.

Text customers automate 70% of support conversations. But here is what matters: they also generate up to $1.2m in additional revenue per month.

AI agents that sell while they solve

Every support conversation is a chance to recommend a product, recover an abandoned cart, or close a sale. Text AI agents find the opportunity automatically.

A chat interface with an AI customer support agent recommending headphone models to a customer through automated product suggestions.
An AI customer service agent exchanging automated chat messages with a customer, showing how customer service software collects email and phone details through conversational messaging.
A chat interface showing an AI agent recommending headphone accessories to a customer, illustrating an automated cross-sell interaction with product options.
An automated chat between an AI sales agent and a customer, sharing a discount code and demonstrating how AI messaging tools assist with checkout and conversion optimization.
A conversation between an AI customer support agent and a customer about international shipping, illustrating how customer service automation and an AI agent provide delivery details and real-time support.
A chat between an AI sales agent and a customer discussing a bulk order quote, showing how AI agents and customer service automation assist sales teams with discounts and wholesale requests.
A chat interface with an AI customer support agent recommending headphone models to a customer through automated product suggestions.

Product recommendations

Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.

Try it free

One AI agent across every channel

Website
Mail
SMS
Whatsapp
Messenger

AI that follows your rules. Always.

A real-time Text app interface showing an AI agent recommending products to a customer while a team member supervises the chat, demonstrating how AI agents assist sales teams with automated product suggestions.A real-time Text app interface showing an AI agent recommending products to a customer while a team member supervises the chat, demonstrating how AI agents assist sales teams with automated product suggestions.

Watch your AI agent work in real time. Step into any conversation with one click. You stay in control.

Build your first AI agent
A diagram showing how Text AI connects to knowledge sources like website pages, PDFs, and text files, illustrating how customer service automation uses company data to support triggers.A diagram showing how Text AI connects to knowledge sources like website pages, PDFs, and text files, illustrating how customer service automation uses company data to support triggers.A diagram showing how Text AI connects to knowledge sources like website pages, PDFs, and text files, illustrating how customer service automation uses company data to support triggers.

You set the rules.
AI follows them.

Define your knowledge sources, response guidelines, and escalation triggers. Your AI helpdesk learns your business and stays on brand.

A metrics dashboard with charts and performance indicators, highlighting how Text monitors customer service activity and AI agent performance.A metrics dashboard with charts and performance indicators, highlighting how Text monitors customer service activity and AI agent performance.A metrics dashboard with charts and performance indicators, highlighting how Text monitors customer service activity and AI agent performance.

Track performance in real time

See how your AI agents and human team perform. Track resolution rates, response times, and revenue generated from every conversation.

A Text interface showing an AI agent generating an on-brand customer message with adjustable tone settings, illustrating how AI agents support customer service automation while maintaining brand consistency.A Text interface showing an AI agent generating an on-brand customer message with adjustable tone settings, illustrating how AI agents support customer service automation while maintaining brand consistency.A Text interface showing an AI agent generating an on-brand customer message with adjustable tone settings, illustrating how AI agents support customer service automation while maintaining brand consistency.

On-brand in every message

Friendly, formal, direct, playful. Pick your tone and your AI chatbot matches it consistently across every conversation.

Enterprise-grade security & compliance

SOC 2 certified. GDPR and CCPA compliant. Your data stays protected.

WCAG 2.2WCAG 2.2
GDPRGDPR
Better Business Bureau AccreditedBBB Accredited Business
CCPACCPA
PCI DSS - SAQ APCI DSS - SAQ A
Data Privacy FrameworkData Privacy Framework
SOC 2SOC 2

Turn your support agents into closers

Your AI handles routine questions. Your team focuses on conversations that need a human touch and opportunities that drive revenue.

A row of AI agent and team member avatars with sales icons, illustrating how Text AI helps customer support agents close more deals by automating routine tasks.A row of AI agent and team member avatars with sales icons, illustrating how Text AI helps customer support agents close more deals by automating routine tasks.
A UI card showing Text AI Copilot suggestions such as offering a discount or free shipping, illustrating how AI agents support customer service teams with automated recommendations.

Reply in seconds, not minutes

AI Copilot suggests replies based on your knowledge base and past conversations. New hires answer like veterans from day one.

A UI panel showing Text AI transferring a customer to a human agent, demonstrating how AI agents streamline customer service workflows with automated, context-rich handoffs.

Full context on every conversation

Your AI agent captures every detail before handoff. Agents see the full history and jump straight to solving the problem.

A UI list of customer profiles highlighting a VIP customer, illustrating how Text AI helps teams prioritize high-value customers by automating routine service tasks.

Focus on high-value conversations

Automate routine questions so your team can focus on complex issues and revenue opportunities. Not password resets.

Message from DuncanMessage from Duncan

Go live in hours, not days

Your AI agent learns from your existing knowledge base. Upload your docs, connect your help center, and start seeing results immediately.

Step 1

Create your AI agent

Train your AI agent with your business knowledge. Choose the skills and sources that match how you want it to work.

PROVEN WIN

Most teams start by sharing a website URL. Text then builds its knowledge base within minutes.

Step 2

Deploy and monitor

Launch your AI agent and watch it handle conversations in real time. Adjust settings and add sources as you learn what works.

PROVEN WIN

Most teams start by letting the AI agent answer most repetitive questions to unload the backlog.

Step 3

Scale what works

Roll out Text across more channels and use cases. Turn every support touchpoint into a revenue opportunity.

PROVEN WIN

Teams add new sources, skills, and communication channels to the AI agent to grow through service.

A row of profile images representing Text’s AI agent and human support team.A row of profile images representing Text’s AI agent and human support team.

You get experts, not just software

Text includes 24/7 access to human experts who help you set up, optimize, and scale. Real people who pick up when you call.

Chat with our experts
A customer walking out of a boutique store.A customer walking out of a boutique store.

Turn your support team into a revenue team

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Join 35,000+ brands using Text · 14 days free