Check product limits for plan
Compares your organization’s current resources against a given plan and returns those that exceed its limits.
Useful when considering downgrading the plan.
Authorizations
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Body
The plan to check limits against.
starter, team, enterprise, enterpriseplus Response
Resources that exceeded the limits of the specified plan.
The resource name that exceeded the plan limit.
agents— the number of active agents, including bots, that exceeded the limit.groups— the number of groups that exceeded the limit.banned— the number of banned visitors that exceeded the limit.queue— the number of chats waiting in the queue (with Messaging Mode disabled) that exceeded the limit.queue_continuous— the number of chats waiting in the queue (with Messaging Mode enabled) that exceeded the limit.groups_per_agent— the number of groups an agent can be assigned to that exceeded the limit.access_rules— the number of Access Rules that exceeded the limit.group_chooser_groups— the number of groups available in the pre-chat survey that exceeded the limit.
The number by which the current usage exceeds the plan limit.
The ID of the specific resource instance that exceeded the limit (e.g. agent ID or group ID). Returned only when applicable.