Update bot
Bots
Update bot
Updates an existing bot. Can be sent in batch.
POST
Update bot
Required scopes:
agents-bot--my:rw, Authorizations
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Body
application/json
The bot ID.
The display name.
The avatar URL.
The maximum incoming chats that can be routed to the bot.
Required range:
x <= 500Groups the bot belongs to.
The default routing priority for a group without a defined priority.
first— The highest chat routing priority. bots get chats before others from the same group. Corresponds to the bot priority option in the Text app.normal— The medium chat routing priority. bots get chats beforelast-priority agents when nofirst-priority agents with free slots are available. Corresponds to the Primary priority option in the Text app.last— The lowest chat routing priority. bots get chats when no agents withfirstornormalpriority and free slots are available. Corresponds to the Secondary priority option in the Text app.supervisor— Bots with thesupervisorpriority will not get any chats assigned automatically.
Available options:
first, normal, last, supervisor The bot's job title.
A custom value to categorize or identify the bot.
The work scheduler options to set for the bot.
Response
200
Bot updated successfully.