Get merged customer ticket IDs
curl --request POST \
--url https://api.text.com/cdp/get_merged_customer_tickets \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"customer_id": "cf89fa3a-5ee9-4bdb-84ec-38824b2e2786",
"silo": "inbox"
}
'import requests
url = "https://api.text.com/cdp/get_merged_customer_tickets"
payload = {
"customer_id": "cf89fa3a-5ee9-4bdb-84ec-38824b2e2786",
"silo": "inbox"
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({customer_id: 'cf89fa3a-5ee9-4bdb-84ec-38824b2e2786', silo: 'inbox'})
};
fetch('https://api.text.com/cdp/get_merged_customer_tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.text.com/cdp/get_merged_customer_tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'customer_id' => 'cf89fa3a-5ee9-4bdb-84ec-38824b2e2786',
'silo' => 'inbox'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.text.com/cdp/get_merged_customer_tickets"
payload := strings.NewReader("{\n \"customer_id\": \"cf89fa3a-5ee9-4bdb-84ec-38824b2e2786\",\n \"silo\": \"inbox\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.text.com/cdp/get_merged_customer_tickets")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"customer_id\": \"cf89fa3a-5ee9-4bdb-84ec-38824b2e2786\",\n \"silo\": \"inbox\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.text.com/cdp/get_merged_customer_tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"customer_id\": \"cf89fa3a-5ee9-4bdb-84ec-38824b2e2786\",\n \"silo\": \"inbox\"\n}"
response = http.request(request)
puts response.read_body{
"ticket_ids": [
"d4e5f6a7-b8c9-0123-defa-b12345678901",
"e5f6a7b8-c9d0-1234-efab-c23456789012"
]
}Customers
Get merged customer ticket IDs
Returns the merged customer ticket IDs.
POST
/
get_merged_customer_tickets
Get merged customer ticket IDs
curl --request POST \
--url https://api.text.com/cdp/get_merged_customer_tickets \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"customer_id": "cf89fa3a-5ee9-4bdb-84ec-38824b2e2786",
"silo": "inbox"
}
'import requests
url = "https://api.text.com/cdp/get_merged_customer_tickets"
payload = {
"customer_id": "cf89fa3a-5ee9-4bdb-84ec-38824b2e2786",
"silo": "inbox"
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({customer_id: 'cf89fa3a-5ee9-4bdb-84ec-38824b2e2786', silo: 'inbox'})
};
fetch('https://api.text.com/cdp/get_merged_customer_tickets', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.text.com/cdp/get_merged_customer_tickets",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'customer_id' => 'cf89fa3a-5ee9-4bdb-84ec-38824b2e2786',
'silo' => 'inbox'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.text.com/cdp/get_merged_customer_tickets"
payload := strings.NewReader("{\n \"customer_id\": \"cf89fa3a-5ee9-4bdb-84ec-38824b2e2786\",\n \"silo\": \"inbox\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.text.com/cdp/get_merged_customer_tickets")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"customer_id\": \"cf89fa3a-5ee9-4bdb-84ec-38824b2e2786\",\n \"silo\": \"inbox\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.text.com/cdp/get_merged_customer_tickets")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"customer_id\": \"cf89fa3a-5ee9-4bdb-84ec-38824b2e2786\",\n \"silo\": \"inbox\"\n}"
response = http.request(request)
puts response.read_body{
"ticket_ids": [
"d4e5f6a7-b8c9-0123-defa-b12345678901",
"e5f6a7b8-c9d0-1234-efab-c23456789012"
]
}Required scopes:
customers:roAuthorizations
PersonalAccessTokenOAuth2BearerToken
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Body
application/json
Response
An array of ticket IDs for the merged customer.
The requested customer ticket IDs.
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