Availability
Returns for how long an agent, group, or the whole account was available for chatting during a specified period of time. Depending on the distribution parameter, the response contains a different time resolution.
reports_readAuthorizations
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Body
The time distribution of results.
hour, day The IANA Time Zone identifier (for example, America/Phoenix). By default, the timezone is taken from the request. If not provided, it's taken from the agent's timezone. When the agent's timezone cannot be determined, filters.from is used to derive it.
Filters for agents reports. If none provided, the report spans the last seven days. If filters are provided, they must contain exactly one time-based filter (from/to).