Exclusively for Shopify

Turn I’m not sure into Order confirmed

Text AI spots hesitation, re-engages shoppers at the right moment, and turns doubt into revenue. Every recovered dollar is visible in real time.

The first 14 days are free · No credit card required

Text AI customer service platform for Shopify merchants

Shopify merchants earn an average + $11,000extra revenue every month with Text

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Catch hesitation
before it kills the sale

Text AI customer service platform recovering an abandoned Shopify cartText AI customer service platform recovering an abandoned Shopify cart
Customer service and sales AI agent suggesting personalized product recommendationsCustomer service and sales AI agent suggesting personalized product recommendations
Text AI agent designed to close more Shopify sales with conversational discountingText AI agent designed to close more Shopify sales with conversational discounting
Text AI customer service platform recovering an abandoned Shopify cartText AI customer service platform recovering an abandoned Shopify cart

Instant engagement when buyers hesitate

Returning visitors, price hovers, gallery deep-dives. Text AI spots the signals and jumps in before they walk away.

Customer service and sales AI agent suggesting personalized product recommendationsCustomer service and sales AI agent suggesting personalized product recommendations

Expert guidance for shoppers who need product clarity.

From product fit questions to price uncertainty, the AI removes friction with instant answers instantly and offers personalized recommendations trained directly on your product information and knowledge sources.

Text AI agent designed to close more Shopify sales with conversational discountingText AI agent designed to close more Shopify sales with conversational discounting

Close more carts with real time discounting.

When a shopper hesitates, Text AI steps in and uses your discount code to help close the deal. You decide when discounts are available, and the AI applies them only where they're most likely to recover revenue.

Convert hesitant buyers
Sales AI agent converting Shopify visitorsSales AI agent converting Shopify visitors

An AI agent that sells
like your best rep

Resolving doubts and recommending relevant products in real time, the AI agent knows your products and policies and helps shoppers complete their purchase with ease.

  • Closing sales with an average order value of $430.

  • Bringing in an average of $11,000/mo in extra revenue.Bringing in an average of $11,000/mo in extra revenue.Bringing in an average of $11,000/mo in extra revenue.

    Bringing in an average of $11,000/mo in extra revenue.

  • Supporting all your shoppers 24/7/365.

Full visibility into every win

Sales report showing revenue generated by an AI agentSales report showing revenue generated by an AI agent

Closed deals details

View all live and completed chats handled by your AI Agent, tied to closed deals with revenue attribution for every interaction.

AI agent sales report

Get a deep, detailed view of AI Agent performance, including side-by-side insights on impact, efficiency, and revenue across AI and human reps.

Hairlust using Text AI to support customers and recommend productsHairlust using Text AI to support customers and recommend productsHairlust using Text AI to support customers and recommend products

We get a much better understanding of our website visitors’ most popular concerns. This data helps us prioritize where to focus and where to improve our communication.

Rasmus SerupRasmus Serup,
CEO & Co-founder of Hairlust
  • 15,000
    monthly orders

  • 800,000
    monthly unique visitors

  • 13
    localized country domains

The power of AI stays where it should. In your hands.

Human supervision of customer service and sales AI conversationsHuman supervision of customer service and sales AI conversations

Supervise your AI agent in real time.

Watch every conversation as it happens. You can step in, take over, or simply make sure the conversation is heading in the right direction.

  • Screenshot of a ticket summary in the Text App, showing the option ‘Summarize this ticket as a private note.’

    Smart handoff to human.

    The AI agent captures every detail and hands customers over with full context. Your team can use their time and expertise where it matters most.

  • Screenshot of a customer conversation in the Text App, showing Copilot assistance available.

    On-brand in every reply.

    Every message from an AI agent stays on-brand, 
with consistent tone, style, and wording so customers always get an experience that feels like you.

Test and launch
fast and with confidence

Text AI Agent learns directly from your existing knowledge sources. Your team can test it, and benefit from it immediately.

Step 1

Create your first AI agent

Set up your Text AI Agent and train it with your business knowledge. Choose the right skills and sources to make it work exactly the way you want.

Step 2

Deploy and watch the first results

Deploy your AI agent and watch it handle chats on its own or alongside your team — instantly. Add more sources if needed to fit its behavior to your business.

Step 3

Expand and scale what works

Once you see results, it’s easy to roll out Text across more touchpoints and use cases. Help more customers and turn service into a scalable growth engine.

Begin with 14 days free. Simple pricing to follow.

$0.99per AI-agent resolution

$19per user for month

A row of profile images representing Text’s AI agent and human support team.A row of profile images representing Text’s AI agent and human support team.

Second thoughts?

Perfect — that’s exactly what we’re here for.

A customer walking out of a boutique store.A customer walking out of a boutique store.

Because their hesitation
isn’t the last word.

Convert hesitant buyers today
The first 14 days are free · No credit card required