My experience with this Partner Program has been incredible. Products are easy-to-use, the set up is simple, and we receive a great partner discount.
Bernard May
CEO at National Positions
You're not just resellingsoftware. You'redelivering outcomes.
Text partners bring a customer engagementplatform trusted by 35K+ businesses, then tailorstrategy, integration, and optimization around it.
This partnership allows our team to provide our customers with the best options in the current communication landscape.
Peter Gavrilos
Partner Director at Americaneagle.com
The traffic is already there. This will allow you to quickly get your first 10-20 clients and focus on them, their goals. Other customers will simply follow.
Łukasz Wojciechowski
Tech Co-Founder at LiveChat Integrations
We're happy to recommend and deliver to our customers a top chat experience. A flexible API gives us freedom to adapt and integrate LiveChat into customers' pre-existing software solutions.
Alessandro Pioppi
CEO at Ascetic
Three products. One answerto every challenge your clients face.
Three products. One answerto every challenge your clients face.
LiveChat
Real-time customer communication across every touchpoint. Offer clients live support implementations and channel expansion, then stay on for performance optimisation retainers.
ChatBot
No-code AI automation your clients can see working on day one. Productise it into bot development, conversation design, and automation strategy services.
HelpDesk
Collaborative ticketing that keeps support accountable and measurable. Build SLA management and workflow design into your offering — especially lucrative for clients leaving legacy systems behind.
Need more independencein offering Text products?
Become a Technology partner and offer more tailored solutions for your clients by monetizing Text API and creating personalized integrations.
Check Technology programEveryone has AI.Sell one that actually delivers.
Sell AI thatsells
Retailers face 300–500% ticket spikes every peak season, 24-hour response times, and agents drowning in repetitive questions. Text fixes that.
Get partners' ecommerce guide| Client pain points you solve: | What Text delivers and what you can sell: | |
|---|---|---|
| Support automation | Agents spend 60–70% of their time on repetitive order and shipping questions. | AI chatbots are resolving 80% of order, shipping, and returns queries instantly, 24/7. |
| Peak scalability | Support tickets spike 300–500% at peak season, with no way to scale. | Triple support capacity during peak seasons without adding headcount. |
| Unified inbox | No unified order history means customers repeat themselves constantly. | Unified omnichannel inbox: chat, email, WhatsApp, Instagram DMs, SMS. |
| Native integrations | Cart abandonment from slow or unavailable pre-purchase support. | Native integrations with Shopify, WooCommerce, BigCommerce — full order context in chat. |
Sell AI thatsells
Retailers face 300–500% ticket spikes every peak season, 24-hour response times, and agents drowning in repetitive questions. Text fixes that.
Get partners' ecommerce guide| Client pain points you solve: | What Text delivers and what you can sell: | |
|---|---|---|
| Support automation | Agents spend 60–70% of their time on repetitive order and shipping questions. | AI chatbots are resolving 80% of order, shipping, and returns queries instantly, 24/7. |
| Peak scalability | Support tickets spike 300–500% at peak season, with no way to scale. | Triple support capacity during peak seasons without adding headcount. |
| Unified inbox | No unified order history means customers repeat themselves constantly. | Unified omnichannel inbox: chat, email, WhatsApp, Instagram DMs, SMS. |
| Native integrations | Cart abandonment from slow or unavailable pre-purchase support. | Native integrations with Shopify, WooCommerce, BigCommerce — full order context in chat. |
Sell AI thattrades
The forex market runs 24/7 across four global sessions. Brokerages need instant, compliant, multilingual support — and most don't have it yet.
Get partners' forex guide| Client pain points you solve: | What Text delivers and what you can sell: | |
|---|---|---|
| Scalable support | Chat volume spikes fivefold during major market events with no routing intelligence. | Real-time routing and queue management for priority access during volatility. |
| Frictionless KYC | Manual KYC onboarding creates a drop-off before traders even fund accounts. | Automated KYC workflows — document collection, risk disclosures, verification. |
| End-to-end compliance | Compliance gaps: no conversation archiving, incomplete audit trails. | Full conversation archiving for MiFID II, KYC, and AML audit readiness. |
| Always-on support | Trader churn from slow support during high-stakes deposit/withdrawal moments. | Multilingual AI chatbot with automatic language detection — 24/7, globally. |
Sell AI thatplays to win
Online casinos, sportsbooks, and gaming platforms compete on experience. A delayed response or fragmented support journey can mean a lost deposit and a lost player, forever.
Get partners' iGaming guide| Client pain points you solve: | What Text delivers and what you can sell: | |
|---|---|---|
| Instant player engagement | Players abandon registration when they can't get instant help — every delay is lost revenue. | Chat widget loads in under 1 second — zero friction, in-game support. |
| Complete player context | Agents lack player history, active bets, and account context during support. | Unified agent dashboard with full player history, bets, bonuses, and transactions. |
| Mobile-first support | Over 70% of gaming is on mobile, but support tools aren't mobile-first. | Smart language routing to serve 45+ languages without hiring entire multilingual teams. |
| Compliance and protection | Incomplete chat records create regulatory risk and costly dispute resolution. | Built-in compliance: searchable archives, responsible gaming flags, full audit trail. |
Sell AI thatnever drops
Telcos manage millions of interactions per month across fragmented channels with legacy systems that weren't built for digital. You can help them leapfrog the competition.
Get partners' telcos guide| Client pain points you solve: | What Text delivers and what you can sell: | |
|---|---|---|
| Omnichannel experience without silos | Interactions scattered across disconnected systems — agents lack context, customers repeat themselves. | Unified hub for SMS, WhatsApp, Messenger, web chat, email, and voice. |
| Scalable support | Volume spikes during outages and billing cycles overwhelm legacy call centers. | AI-powered chatbots handle balance checks, plan upgrades, and outage queries 24/7. |
| Real-time insight and faster resolution | Root cause analysis takes weeks because data lives in silos. | Real-time analytics dashboards with drill-down into conversation transcripts. |
| Rapid deployment and integration | Adding new channels requires months of IT development and a major budget. | Cloud-native — launches in hours, integrates with existing BSS/OSS systems. |
Sell AI thatdrives operations
BPOs face 30–45% annual agent turnover, SLA penalties, and the impossible math of scaling headcount to match growing contract volume. Text changes that equation.
Get partners' BPO guide| Client pain points you solve: | What Text delivers and what you can sell: | |
|---|---|---|
| Faster agent onboarding | Agent onboarding takes weeks, but clients expect performance from day one. | A built-in knowledge hub cut agent ramp time from weeks to days — and make turnover survivable. |
| Seamless multi-client operation | Multi-client operations break down without separate workflows, branding, and reporting per account. | A multi-client architecture separates brands, workflows, and chat widgets across all accounts from a single platform. |
| Efficient scaling | High interaction volumes push handle times up and CSAT scores down. | AI agents handle repetitive queries at volume 24/7, so your team scales output without scaling headcount. |
| Built-in compliance | Regulated industries — healthcare, finance, legal — demand GDPR and HIPAA compliance that most tools don't support out of the box. | GDPR-compliant by default, with HIPAA support enabled for regulated industry clients. |
Plug Text into your services.Watch the margins expand.
Instantly check how much you're really making on each sale.
Check margins
Measure the profitability of your investment in seconds.
Check ROI
Every business is different.The new Text adapts.
Put service on offense, making Text part of your offering, and earn up to 25% revenue per client. Forever.
AI Agents
AI agents handle FAQs, recommendations, and recover carts without a human in the loop.
Learn more
Inbox
Every order inquiry, return request, and live chat in one place — so your team works faster and misses nothing.
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Automation
Auto-route questions, tag high-intent users, and trigger follow-ups the moment a chat is abandoned.
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Analytics
See which products drive the most support requests, where users drop off, and where your team closes deals.
Learn more
Integrations
Plug into Shopify, your CRM, and your warehouse — so agents have full order context before they say hello.
Learn more
Sell smarter with Text— AI that workswith your expertise.
Your clients need better customer service. You need a platform that makesyou look exceptional and pays you for it. That's the deal.
Explore Solution programFrequently asked questions
The Text Partner Program is a SaaS reseller program that lets agencies, consultancies, and technology companies earn recurring revenue by delivering LiveChat, HelpDesk, and ChatBot solutions to their clients. Instead of simply referring customers, partners build and own the full service relationship - strategy, implementation, and ongoing optimisation - while Text provides the customer engagement platform underneath.
Text's platform covers three core products. LiveChat handles real-time omnichannel customer support across chat, email, WhatsApp, Instagram DMs, and SMS. HelpDesk is a collaborative ticketing system for keeping support accountable with SLA management and workflow automation. ChatBot is a no-code AI chatbot builder that resolves repetitive queries - like order status, returns, and FAQs - without any human involvement. Together, they cover every layer of a client's customer support operation, which makes upselling natural and retention high.
Text integrates natively with major ecommerce platforms (Shopify, WooCommerce, BigCommerce), popular CRMs, WhatsApp Business, Instagram, Facebook Messenger, SMS gateways, and more. For enterprise or highly custom environments, a flexible API lets partners embed LiveChat into clients' existing software stacks - something particularly valuable in iGaming, Telco, and BPO deployments. New channels can typically be added in hours rather than the months required by legacy systems.
Compliance is built into the platform by default, not bolted on after the fact. Full conversation archiving supports MiFID II, KYC, and AML audit readiness for forex and fintech clients. GDPR and SOC2 compliance is standard across all deployments. HIPAA support is available for healthcare and regulated BPO clients. For iGaming, the platform includes searchable chat archives, responsible gaming flags, and a complete audit trail - all of which reduce regulatory risk and make Text a defensible choice with compliance-focused buyers.
Partners earn up to 25% recurring revenue on every active client, month after month, for as long as the client stays on the platform. There's no cap on the number of clients you can bring on, so earnings scale directly with your book of business. Unlike a flat referral fee or one-time commission, this is genuine recurring income tied to the value you continue to deliver.
Text's omnichannel customer engagement platform is built for industries where support volume, speed, and compliance matter most. It has purpose-built solutions for ecommerce (Shopify, WooCommerce, BigCommerce integrations), forex and fintech (MiFID II and KYC audit readiness), iGaming (in-game real-time chat, 45+ language routing), telecommunications (SMS, WhatsApp, email, voice in a single hub), and BPOs managing multi-client operations with GDPR and HIPAA requirements.
Text's AI chatbot resolves up to 80% of common support queries (order tracking, shipping questions, returns, account FAQs) instantly and around the clock. For ecommerce clients, this means surviving peak-season ticket spikes (often 300-500% above normal volume) without adding headcount. As a partner, you can productise this as a "bot development and conversation design" service: build the initial bot, charge for optimisation retainers, and earn your recurring platform margin on top.
The platform is cloud-native, so most implementations go live in hours rather than weeks. Text also provides partners with a demo account, sales resources, and industry-specific guides (for ecommerce, forex, iGaming, Telco, and BPO) so you can walk into your first client conversations with a ready-made pitch. Early partners report that focusing on 10-20 well-served clients in the beginning builds the case studies and referrals that accelerate everything after.