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31%YoY growth

Text API

Text API

1Busers/year

Build
with Text 

Technology for customer service apps

Messaging API

Implement event-based messaging for sync and async communication

Use cases
live chat apps, chatbots, in-app messaging

Text clustering

Group documents and text fragments by their similarities

Use cases
customers segmentation, most frequent questions

Closed beta

Sentiment analysis

Look for emotions and sentiments in text and messages

Use cases
mood detectors, tone adjustment apps

Closed beta

Text analytics

Analyse text and phrases for relationships

Use cases
advanced reporting, custom dashboards

Omnichannel APIs

Funnel all the channels into a single messaging experience

Use cases
all-in-one communication, messaging super-apps

Text classification

Assign messages, chats and text documents to defined categories

Use cases
spam detection, automatic case assignment

Closed beta

Text mining

Discover customer behaviors in messages, chats or tickets

Use cases
marketing automation, customer segmentation

Closed beta

Website widget

Monitor and interact with visitors via rich messages and apps

Use cases
custom chat, website analytics, lead capturing

Text generation

Generate text and documents based on specific prompts

Use cases
autocomplete, automatic replies, content marketing

Closed beta

Summarization

Summarize messages, documents or entire chats and tickets

Use cases
customer service apps, reporting tools

Closed beta

Auto description

Generate descriptions for your products or advertisements

Use cases
e-commerce experience, ads automation

Closed beta

Language detection

Detect the languages used in a message or a document

Use cases
translator apps, advanced reporting, auto replies

Distribute
with Text

Ways for entrepreneurs to reach new audiences

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with Text

40K brands wow customers at scale with Text technology

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with Text

Join us in improving customer service globally

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