More sales shouldn't mean more support costs.
But right now, every growth spike sends you straight to hiring.
Shopify merchants earn an average + $11,000extra revenue every month with Text
Growing your team shouldn't be the price of growing your business
Right now, every spike in orders means a spike in hiring.
With Text, the customer-service profit engine, AI absorbs the predictable volume so your team doesn't have to. You keep your margins, keep your team lean, and hire when it makes sense — not when your inbox is on fire.
How Text works
Most AI assists your agents.
Ours replaces the tickets.
Resolves, doesn't just assist
Text doesn't suggest a reply and waits for approval. It reads the question, pulls the data, and closes the ticket — end-to-end, no human needed.
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Absorbs volume as you grow
Black Friday. Holiday rush. Seasonal spikes. Text scales instantly — no recruiting, no onboarding, no training. The capacity is already there.
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Keeps your team where they matter
Routine tickets go to AI. Complex problems, edge cases, and high-value conversations go to your agents. Everyone works on what they're best at.
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Your next peak is already coming. You can hire for it — or let AI handle it.
Without Text
The business as usual
- Every growth spike means hiring
- Support costs scale with revenue
- Seasonal peaks require seasonal hires
- Team grows because it has to
With Text
The 24/7 engine
- Growth spike means AI handles more
- Support costs stay flat as revenue grows
- Seasonal peaks are absorbed automatically
- Team grows because you want it to
We measure the amount of time we spend on customer queries and the number of customer tickets, and they both have reduced by about 20%.
Rasmus Serup, CEO & Co-founder of Hairlust
15,000monthly orders
800,000monthly unique visitors
13localized country domains
Your business is growing. Your support costs shouldn't be.
Let AI handle the volume so your team can handle what matters.