Do you know that your support team is your best closer?

AI spots the buying intent. Your team closes the sale. Simple.

Turn support into profit Learn more

Shopify merchants earn an average + $11,000extra revenue every month with Text

Don't just answer the question. Sell the next product.

You spend a fortune getting customers to engage — but when they reach out to support on their own, your team just answers and moves on.

With Text, the customer-service profit engine, your store reads the conversation and recommends relevant products in the moment. No forced upsells. Just the right suggestion at the right time.

Text App view showing 13 active buyers with $2,851 in carts ready to convert, each with "Buying" status and action buttons: Start chat, Assign to me, Send discount, Go to chat.

Three metric cards showing: Conversion rate at 2.72% (up 0.7 percentage points), Impressions at 930k (up 234), and Interactions at 6.7k (up 265).

How Text works

Most support tools stop at the answer.
Ours sells the next product.

Recommendations based on real context

Text doesn't suggest random products. It reads the conversation — what the customer bought, what they're asking about, what they need — and surfaces add-ons or upgrades that actually make sense.

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Text AI agent surfacing add-ons or upgrades based on what the customer bought and what they're asking about.

Works during any support interaction

Order inquiry, return question, product help — it doesn't matter what brought them in. If there's a relevant recommendation, Text finds it and suggests it naturally within the conversation.

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Text AI agent suggesting relevant products naturally within an order, return, or product help conversation.

Helps your agents sell without asking them to

Your agents stay focused on support. Text handles the product suggestions through AI or feeds recommendations to your team via Copilot. No sales training needed. No awkward pitch.

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Text AI agent or Copilot feeding product recommendations to agents during support so they can sell without pitching.

You can't predict when a lead shows up. You can make sure someone's there when they do.

Without Text

The business as usual

Support conversations end at resolution
Upsell happens only when agents remember
Product suggestions feel forced
Support is a cost center

With Text

The 24/7 engine

Support conversations drive new revenue
AI surfaces recommendations automatically
Recommendations match the customer's context
Support becomes a revenue channel

Turn support into sales

By integrating ChatBot, we hoped to work more efficiently in our customer service and offer our customers a better experience with fewer back-and-forth emails.
Rasmus Serup, CEO & Co-founder of Hairlust