Skip to main content
POST
List routing statuses
Required scopes: and

Authorizations

Authorization
string
header
required

Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.

Body

application/json
filters
object

Filters for the routing statuses list.

Response

200 - application/json

Returns the current routing status of each selected agent.

agent_id
string

The agent ID.

Example:

"smith@example.com"

status
string

The agent's current routing status.

Example:

"accepting_chats"