October Summary: Claim Profile, Manage Clients More Effectively, and Text App Webinar

This month, we’re bringing you updates designed to help you deliver better solutions, gain visibility, and grow with Text.

Partner app’s Clients section

We’ve revamped the Licenses section (now Clients section)  in the Partner app to make managing clients faster and more intuitive.

Instead of individual licenses, you’ll now see organizations, complete with active products and license details, all in one place.

What’s in it for you:

• Focus on clients, not license lists
• Manage multiple licenses under one account
• Get a clear overview of client activity at a glance

Result: less searching, more delivering personalized solutions, faster.

Partner directory and profile claiming

We’ve launched a new partner directory that puts your business at the forefront.

Now, you can claim your profile and showcase your services, case studies, and unique strengths to potential clients.

Why it matters:

• Gain credibility with a verified profile
• Attract more clients directly through Text
• Share what makes your company stand out

Claim your profile today in the Partner app and make your expertise visible to the world.

Text App webinar summarized

Missed our latest webinar? No worries — you can still catch the full session and get ready for when the app becomes part of the Solution program!

Janek and Kuba walked through how the Text App enhances daily workflows and customer experience with AI-powered automation.

Key takeaways:

• Chat with customers in real time
• Automate conversations with AI agents
• Resolve issues with smarter ticketing
• Keep all customer data in one unified profile
• Run targeted campaigns
• Track performance with live insights

Watch the recording and see how to personalize every client interaction.

Hugo’s success story

Meet Hugo, a Text partner transforming customer service with a human-AI hybrid model.

AI handles repetitive tasks such as triaging and summarizing, while human agents focus on empathy and addressing complex issues.

The outcome:

• Faster resolutions
• Higher satisfaction (for clients and teams)
• Scalable, 24/7 multilingual support

Learn how Hugo’s team is redefining smart outsourcing — and how your business can too.

Read the full success story.

Interested in sharing your story? Contact us and let’s collaborate!