You can personalize your ticket replies by adding an agent signature. Once set up, your signature will automatically appear at the bottom of every ticket response you send.
How to add a signature?
Go to the Teammates section.
Select your profile from the list to open your Account Settings.
Navigate to the Ticket settings tab.
In the Signature area, create your personalized signature.
You can also use formatting tools to:
Bold, italicize, or underline text
Add links and images (e.g., your website or logo)
Create lists to organize contact details
Include inline code formatting when needed
These tools help you create a clear and professional signature that reflects your brand.
Questions?
If you have any questions about this article, feel free to start a chat with one of our Support Heroes. They are available 24/7 and always ready to provide additional information on adjusting your Text App license.