The WordPress plugin makes it easy to add a chat widget to your website without manually adding widget code. You can add live chat to your WordPress site and connect it to Text App to use AI agents, workflows, visitor tracking, and more.
If your site runs on WooCommerce, the plugin automatically brings ecommerce insights into chat.
Installation options
You can install and connect the plugin in three ways:
From the WordPress Plugin Marketplace
Install the plugin directly from your WordPress Admin Panel.
From Text App
Start in Text App by creating a widget, then follow the guided steps to install the plugin in WordPress.
Manual installation (.zip file)
Upload and install the plugin .zip file from the WordPress Plugin Directory manually if installation from the marketplace is not available.
Installation from the WordPress Plugin Marketplace
Start in your WordPress Admin Panel.
Step 1: Install and activate the plugin in WordPress
In your WordPress admin dashboard, go to Plugins → Add Plugin, search for the AI Chatbot by Text plugin, then click Install Now and Activate.
Step 2: Connect the plugin to Text
Open the Text tab in your WordPress sidebar, click Connect Text, and log in or sign up for a Text App account.
Step 3: Complete the setup
Complete the setup in Text App to finish connecting your website.
You can check the widget status and manage all website widgets in Settings → Website widgets.
If the status does not change to Connected, visit your site and interact with the widget to trigger activity. The status should then update to Connected.
Installation from Text App
Start from your Text App account.
Step 1: Open your widget settings
Go to your Text App dashboard, then head to Settings → Website widgets.
Step 2: Enter your website URL
Enter the URL of the website where you want to add the widget, then select Continue.
Step 3: Select how to connect the widget to your website
You’ll be prompted to use the WordPress installation method. To continue, go to your WordPress admin dashboard and follow the installation steps.
Clicking “Add to WordPress” will take you to the plugin page in the WordPress Plugin Directory.
Step 4: Install and activate the plugin in WordPress
In your WordPress admin dashboard, go to Plugins → Add Plugin, search for the AI Chatbot by Text plugin, then click Install Now and Activate.
Step 5: Connect the plugin to Text
In WordPress, open the Text tab from the sidebar, then click Connect Text.
Step 6: Complete the setup and check widget status
Log in to your existing Text App account to connect Text to WordPress. Your widget should then be active.
You can check its status in Settings → Website widgets.
If the status does not update, visit your site and interact with the widget. This should trigger activity and change the status to Connected.
Manual installation (.zip)
Use this method if you cannot install the plugin from the marketplace.
Step 1: Download the plugin .zip file
Go to the WordPress Plugin Directory, search for AI Chatbot by Text, and Download the .zip file.
Step 2: Upload the plugin
Navigate to Plugins → Add Plugin and select Upload Plugin. Choose the .zip file from your downloaded files.
Step 3: Select Install Now and Activate Plugin
Step 4: Connect the plugin to Text
Open the Text tab from the sidebar, then click Connect Text to complete the installation.
WooCommerce compatibility
If your WordPress site uses WooCommerce, the plugin automatically enables additional ecommerce insights in the chat.
These may include:
Customer cart contents
Product details
If WooCommerce is not installed, the website widget will still function normally, but ecommerce data will not be available.
Ready to get started?
Go to Settings → Website widgets in Text App to start the installation process, or connect the website widget from the WordPress Plugin Directory.
Once connected, your WordPress site will be fully integrated with Text App and ready to handle real-time conversations.