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POST
/
action
/
list_chats
List chats
curl --request POST \
  --url https://api.livechatinc.com/v3.6/agent/action/list_chats \
  --header 'Authorization: Basic <encoded-value>' \
  --header 'Content-Type: application/json' \
  --data '{}'
import requests

url = "https://api.livechatinc.com/v3.6/agent/action/list_chats"

payload = {}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)
const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({})
};

fetch('https://api.livechatinc.com/v3.6/agent/action/list_chats', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
CURLOPT_URL => "https://api.livechatinc.com/v3.6/agent/action/list_chats",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([

]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
package main

import (
"fmt"
"strings"
"net/http"
"io"
)

func main() {

url := "https://api.livechatinc.com/v3.6/agent/action/list_chats"

payload := strings.NewReader("{}")

req, _ := http.NewRequest("POST", url, payload)

req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := io.ReadAll(res.Body)

fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.post("https://api.livechatinc.com/v3.6/agent/action/list_chats")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{}")
.asString();
require 'uri'
require 'net/http'

url = URI("https://api.livechatinc.com/v3.6/agent/action/list_chats")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{}"

response = http.request(request)
puts response.read_body
{
  "next_page_id": "MTUxNzM5ODEzMTQ5Ng==",
  "chats_summary": [
    {
      "id": "PJ0MRSHTDG",
      "last_event_per_type": {
        "message": {
          "thread_id": "K600PKZON8",
          "thread_created_at": "2026-06-07T07:11:28.288340Z",
          "event": {
            "id": "Q298LUVPRH_1",
            "created_at": "2026-06-09T12:01:18.909000Z",
            "visibility": "all",
            "type": "message",
            "text": "hello world",
            "author_id": "b7eff798-f8df-4364-8059-649c35c9ed0c"
          }
        }
      },
      "users": [
        {
          "id": "b7eff798-f8df-4364-8059-649c35c9ed0c",
          "type": "customer",
          "present": true,
          "created_at": "2026-06-17T08:53:20.693553+01:00"
        },
        {
          "id": "smith@example.com",
          "name": "Agent Smith",
          "email": "smith@example.com",
          "type": "agent",
          "present": true,
          "avatar": "https://example.com/avatar.jpg",
          "visibility": "all"
        }
      ],
      "last_thread_summary": {
        "id": "K600PKZON8",
        "created_at": "2026-06-07T07:11:28.288340Z",
        "user_ids": [
          "b7eff798-f8df-4364-8059-649c35c9ed0c",
          "smith@example.com"
        ],
        "properties": {},
        "active": true,
        "access": {
          "group_ids": [
            0
          ]
        }
      },
      "properties": {},
      "access": {
        "group_ids": [
          0
        ]
      },
      "is_followed": true
    }
  ],
  "found_chats": 4
}
Required scopes: or

Authorizations

Authorization
string
header
required

Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.

Body

application/json
filters
object

When paginating, filters provided in the first request are remembered for subsequent pages. Providing a new filters object will result in a validation error. To reset filters, start paginating with a new set.

sort_order
enum<string>
default:desc

asc for oldest chats first, desc for newest chats first.

Available options:
asc,
desc
limit
integer
default:10

Maximum number of records per page.

Required range: x <= 100
page_id
string

Pagination token.

Response

200 - application/json

Chat summaries.

chats_summary
object[]
found_chats
integer

Estimated number of found chats.

next_page_id
string

Pagination token for the next page.

previous_page_id
string

Pagination token for the previous page.