Send rich message postback
curl --request POST \
--url https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"chat_id": "PJ0MRSHTDG",
"thread_id": "K600PKZON8",
"event_id": "a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7",
"postback": {
"id": "Method URL_yes",
"toggled": true,
"button_type": "url",
"button_value": "https://www.example.com",
"ecommerce": {
"product_id": "12345",
"option_id": "red-xl",
"quantity": 1
}
}
}
'import requests
url = "https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback"
payload = {
"chat_id": "PJ0MRSHTDG",
"thread_id": "K600PKZON8",
"event_id": "a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7",
"postback": {
"id": "Method URL_yes",
"toggled": True,
"button_type": "url",
"button_value": "https://www.example.com",
"ecommerce": {
"product_id": "12345",
"option_id": "red-xl",
"quantity": 1
}
}
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({
chat_id: 'PJ0MRSHTDG',
thread_id: 'K600PKZON8',
event_id: 'a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7',
postback: {
id: 'Method URL_yes',
toggled: true,
button_type: 'url',
button_value: 'https://www.example.com',
ecommerce: {product_id: '12345', option_id: 'red-xl', quantity: 1}
}
})
};
fetch('https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'chat_id' => 'PJ0MRSHTDG',
'thread_id' => 'K600PKZON8',
'event_id' => 'a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7',
'postback' => [
'id' => 'Method URL_yes',
'toggled' => true,
'button_type' => 'url',
'button_value' => 'https://www.example.com',
'ecommerce' => [
'product_id' => '12345',
'option_id' => 'red-xl',
'quantity' => 1
]
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback"
payload := strings.NewReader("{\n \"chat_id\": \"PJ0MRSHTDG\",\n \"thread_id\": \"K600PKZON8\",\n \"event_id\": \"a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7\",\n \"postback\": {\n \"id\": \"Method URL_yes\",\n \"toggled\": true,\n \"button_type\": \"url\",\n \"button_value\": \"https://www.example.com\",\n \"ecommerce\": {\n \"product_id\": \"12345\",\n \"option_id\": \"red-xl\",\n \"quantity\": 1\n }\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"chat_id\": \"PJ0MRSHTDG\",\n \"thread_id\": \"K600PKZON8\",\n \"event_id\": \"a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7\",\n \"postback\": {\n \"id\": \"Method URL_yes\",\n \"toggled\": true,\n \"button_type\": \"url\",\n \"button_value\": \"https://www.example.com\",\n \"ecommerce\": {\n \"product_id\": \"12345\",\n \"option_id\": \"red-xl\",\n \"quantity\": 1\n }\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"chat_id\": \"PJ0MRSHTDG\",\n \"thread_id\": \"K600PKZON8\",\n \"event_id\": \"a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7\",\n \"postback\": {\n \"id\": \"Method URL_yes\",\n \"toggled\": true,\n \"button_type\": \"url\",\n \"button_value\": \"https://www.example.com\",\n \"ecommerce\": {\n \"product_id\": \"12345\",\n \"option_id\": \"red-xl\",\n \"quantity\": 1\n }\n }\n}"
response = http.request(request)
puts response.read_bodyEvents
Send rich message postback
Sends a postback for a rich message event.
POST
/
action
/
send_rich_message_postback
Send rich message postback
curl --request POST \
--url https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '
{
"chat_id": "PJ0MRSHTDG",
"thread_id": "K600PKZON8",
"event_id": "a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7",
"postback": {
"id": "Method URL_yes",
"toggled": true,
"button_type": "url",
"button_value": "https://www.example.com",
"ecommerce": {
"product_id": "12345",
"option_id": "red-xl",
"quantity": 1
}
}
}
'import requests
url = "https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback"
payload = {
"chat_id": "PJ0MRSHTDG",
"thread_id": "K600PKZON8",
"event_id": "a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7",
"postback": {
"id": "Method URL_yes",
"toggled": True,
"button_type": "url",
"button_value": "https://www.example.com",
"ecommerce": {
"product_id": "12345",
"option_id": "red-xl",
"quantity": 1
}
}
}
headers = {
"Authorization": "Basic <encoded-value>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Basic <encoded-value>', 'Content-Type': 'application/json'},
body: JSON.stringify({
chat_id: 'PJ0MRSHTDG',
thread_id: 'K600PKZON8',
event_id: 'a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7',
postback: {
id: 'Method URL_yes',
toggled: true,
button_type: 'url',
button_value: 'https://www.example.com',
ecommerce: {product_id: '12345', option_id: 'red-xl', quantity: 1}
}
})
};
fetch('https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'chat_id' => 'PJ0MRSHTDG',
'thread_id' => 'K600PKZON8',
'event_id' => 'a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7',
'postback' => [
'id' => 'Method URL_yes',
'toggled' => true,
'button_type' => 'url',
'button_value' => 'https://www.example.com',
'ecommerce' => [
'product_id' => '12345',
'option_id' => 'red-xl',
'quantity' => 1
]
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Basic <encoded-value>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback"
payload := strings.NewReader("{\n \"chat_id\": \"PJ0MRSHTDG\",\n \"thread_id\": \"K600PKZON8\",\n \"event_id\": \"a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7\",\n \"postback\": {\n \"id\": \"Method URL_yes\",\n \"toggled\": true,\n \"button_type\": \"url\",\n \"button_value\": \"https://www.example.com\",\n \"ecommerce\": {\n \"product_id\": \"12345\",\n \"option_id\": \"red-xl\",\n \"quantity\": 1\n }\n }\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Basic <encoded-value>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback")
.header("Authorization", "Basic <encoded-value>")
.header("Content-Type", "application/json")
.body("{\n \"chat_id\": \"PJ0MRSHTDG\",\n \"thread_id\": \"K600PKZON8\",\n \"event_id\": \"a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7\",\n \"postback\": {\n \"id\": \"Method URL_yes\",\n \"toggled\": true,\n \"button_type\": \"url\",\n \"button_value\": \"https://www.example.com\",\n \"ecommerce\": {\n \"product_id\": \"12345\",\n \"option_id\": \"red-xl\",\n \"quantity\": 1\n }\n }\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.livechatinc.com/v3.6/agent/action/send_rich_message_postback")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Basic <encoded-value>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"chat_id\": \"PJ0MRSHTDG\",\n \"thread_id\": \"K600PKZON8\",\n \"event_id\": \"a0c22fdd-fb71-40b5-bfc6-a8a0bc3117f7\",\n \"postback\": {\n \"id\": \"Method URL_yes\",\n \"toggled\": true,\n \"button_type\": \"url\",\n \"button_value\": \"https://www.example.com\",\n \"ecommerce\": {\n \"product_id\": \"12345\",\n \"option_id\": \"red-xl\",\n \"quantity\": 1\n }\n }\n}"
response = http.request(request)
puts response.read_bodyRequired scopes: or
Authorizations
PersonalAccessTokenOAuth2BearerToken
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Body
application/json
Response
200
Postback sent.
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