The Text Blog
For Partners

For Partners

Insights and updates to help our partners thrive with Text.

From Overwhelmed Real Estate Agents to Triple the Bookings with Conscious Commerce Corporation

A Guelph real estate agency tripled bookings and eliminated spam leads by replacing manual filtering with a fully customized AI ChatBot.

Jan 16, 2026

Cupola Teleservices: Scaling Engagement and Insight Across Clients in the Middle East Region

See how Cupola helped clients scale real-time engagement with LiveChat, driving 5× chat growth and deeper customer insights in six months.

Jan 14, 2026

December Summary: Partner App Changes, New Partner Badge, Service Pages, and Affiliate Materials

New Text updates to help partners gain visibility, manage clients better, and earn more with affiliate-ready content.

Jan 14, 2026

The Modern Call Center in 2026 (It’s Not What You Think)

In 2026, the call center is an AI-first hub. Discover how agentic AI and predictive metrics are transforming service from a cost into growth.

Jan 12, 2026

Best SaaS Reseller Programs 2026 (How They Work and Why to Join)

Turn your SaaS expertise into recurring revenue. Discover why the Text Partner Program is the best choice for resellers in 2026.

Dec 29, 2025

2026 SaaS Guide to Customer Service Outsourcing Companies

Outsourcing SaaS support isn’t just smart — it’s how you cut churn, scale worldwide, and protect ARR with partners who get SaaS.

Dec 29, 2025

How to Set SLA That Works? Text Customer Service Lead Answers!

A practical SLA guide for outsourcing companies focused on service levels, performance metrics, and reliable delivery.

Dec 18, 2025

How Evamp & Saanga Modernized Customer Engagement for Telcos with Text

Evamp & Saanga helped a telco upgrade digital support with Text, cutting call volume, improving speed, efficiency, and customer satisfaction (>80%).

Dec 11, 2025

Service Level Agreement (SLA) Explained

Service level agreements set clear, measurable expectations for support quality and help teams deliver reliable, consistent service.

Dec 9, 2025

Start using Text now!

Sign up free