The Text Blog
For Partners

For Partners

Insights and updates to help our partners thrive with Text.

How Evamp & Saanga Modernized Customer Engagement for Telcos with Text

Evamp & Saanga helped a telco upgrade digital support with Text, cutting call volume, improving speed, efficiency, and customer satisfaction (>80%).

Dec 11, 2025

Service Level Agreement (SLA) Explained

Service level agreements set clear, measurable expectations for support quality and help teams deliver reliable, consistent service.

Dec 9, 2025

November Summary: Text University, Review Guides, Ecommerce Webinar, and Partnership Announcement Assets

Boost your content and commissions with new Text University videos, AI review guides, and our latest ecommerce webinar.

Dec 9, 2025

The Ultimate Guide to CX Marketing as a Growth Strategy

CX marketing turns every customer interaction into part of your brand’s growth, creating loyalty through seamless, consistent experiences.

Nov 20, 2025

BPO Pricing Models Guide

Discover the most common BPO pricing models and learn how to choose the right one for your customer service needs.

Nov 12, 2025

BPO Partnership in Today's Business Environment (Insights for 2026)

Discover how smart BPO partnerships turn outsourcing into shared growth through the Text Partner Ecosystem.

Nov 12, 2025

October Summary: Claim Profile, Manage Clients More Effectively, and Text App Webinar

New tools to help partners manage clients, boost visibility, and grow with Text—plus Hugo’s success story and app insights.

Nov 10, 2025

Customer Service Outsourcing Pricing (Fixed and Hidden Costs to Look for)

Understand customer service outsourcing costs, hidden fees, and how to choose a transparent BPO partner that fits your budget.

Nov 6, 2025

How Customer Service Pricing Works (and How to Make It Work for You)

Turn customer service costs into recurring revenue with the Text® Partner Program — earn 20–25% and grow smarter.

Nov 6, 2025

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