Evamp & Saanga helped a telco upgrade digital support with Text, cutting call volume, improving speed, efficiency, and customer satisfaction (>80%).
Dec 11, 2025Service level agreements set clear, measurable expectations for support quality and help teams deliver reliable, consistent service.
Dec 9, 2025Boost your content and commissions with new Text University videos, AI review guides, and our latest ecommerce webinar.
Dec 9, 2025CX marketing turns every customer interaction into part of your brand’s growth, creating loyalty through seamless, consistent experiences.
Nov 20, 2025Discover the most common BPO pricing models and learn how to choose the right one for your customer service needs.
Nov 12, 2025Discover how smart BPO partnerships turn outsourcing into shared growth through the Text Partner Ecosystem.
Nov 12, 2025New tools to help partners manage clients, boost visibility, and grow with Text—plus Hugo’s success story and app insights.
Nov 10, 2025Understand customer service outsourcing costs, hidden fees, and how to choose a transparent BPO partner that fits your budget.
Nov 6, 2025Turn customer service costs into recurring revenue with the Text® Partner Program — earn 20–25% and grow smarter.
Nov 6, 2025