Your team closes a sale in chat on Tuesday, and on Friday someone asks what chat is actually worth.
The sales conversion report brings together sales from AI agent chats, human agent chats, and visits with no chat at all, so you can see what's actually driving revenue instead of guessing.
What you can track
- Sales conversion — see conversion rate, visits, and sales side by side for each conversations type, so you know at a glance which one is actually converting better
- Conversion timeline — hover any day to see the exact breakdown, or open the table below the chart to export the full history as a CSV.
- Campaign comparison — conversion rate, impressions, and interactions side by side, so you know which campaigns are pulling their weight
Available now - live for every account, no setup needed. You’ll find it in Reports > Sales > Sales conversion.
Get a summary with