The Text Blog
Customer Service

Customer Service

Customer service lessons from the frontlines of AI-driven support.

A B2B SaaS Buyer’s Guide for 2026: Best AI Agents for Customer Support

Discover the top AI agents transforming customer support in 2026. Find the right solution for your business and enhance your customer experience

Jan 28, 2026

Customer Journey: Definition, Stages, Mapping + Template (2026 Guide)

Discover effective strategies for mapping and optimizing the customer journey to enhance engagement and drive conversions.

Jan 20, 2026

2026 Guide: Best Vision Helpdesk Alternatives for Your Business

Discover top Vision Helpdesk alternatives that suit your business needs in 2026. Explore options that enhance efficiency and customer support.

Jan 14, 2026

Top 10 Practical Tips to Quickly Improve Customer Satisfaction

Discover effective strategies to enhance customer satisfaction with these 10 practical tips. Boost loyalty and improve your service.

Jan 1, 2026

Best Zoho Alternatives to Boost Your Business Efficiency in 2026

Discover top Zoho alternatives that can enhance your business efficiency. Explore practical options to find the right fit for your needs.

Dec 30, 2025

AI in Airline Customer Service: Elevating Passenger Experiences

Explore how AI enhances airline customer service, improving passenger experiences and addressing challenges.

Dec 19, 2025

Best Happy New Year Business Wishes to Inspire Clients in 2026

Discover inspiring Happy New Year business wishes to strengthen client relationships and set a positive tone for 2026.

Dec 18, 2025

The Role of Machine Learning in Customer Service AI Tools

Explore how machine learning enhances customer service by personalizing interactions and streamlining support.

Dec 10, 2025

Top Freshdesk Alternatives for Better Customer Experience in 2026

Discover the best Freshdesk alternatives to elevate your customer experience in 2025. Explore options that suit your business needs.

Dec 2, 2025

Start using Text now!

Sign up free