Resolution time per team
Reports
Resolution time per team
GET
Resolution time per team
Authorizations
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Query Parameters
time range and step
limit to agent's tickets Unique object identifier
Example:
"42e113f9-9353-4e89-9f68-69b92f423b0c"
Limit to tags
Unique object identifier
Limit to tagged/untagged tickets
Available options:
Y, N, 0, 1 List of teams ticket is visible to
Unique object identifier
Include spam tickets
The ticket priority.
Available options:
-10, 0, 10, 20 The ticket priority operator.
Available options:
eq, gt, lt, gte, lte Response
200 - application/json
Successful response.