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PATCH
Update team

Authorizations

Authorization
string
header
required

Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.

Path Parameters

teamID
string
required

Body

application/json
name
string

Team name

Example:

"Sales team"

settings
object
replyAddressID
string<uuid>

Reply address ID

Example:

"9dd9e888-b42e-46c1-aa63-20cb5354c28c"

replyName
string

From name visible in reply email

Example:

"Company / Support"

templateID
string<uuid>

Template ID

Example:

"6712e8a9-3401-4ed3-9662-944aa6be817f"

autoassignmentAgentIDs
string<uuid>[]

List of agents that will be considered for ticket assignment within the team.

Example:

Response

200 - application/json

Successful response.

ID
string<uuid>

Unique object identifier.

licenseID
integer

Unique account identifier.

createdAt
string<date-time>

The time of creation.

createdBy
string<uuid>

The creator identifier.

createdByType
enum<string>

The creator type.

Available options:
agent,
client,
system
updatedAt
string<date-time>

The time of last modification.

updatedBy
string<uuid>

The modification author identifier.

name
string

The team name.

settings
object
replyAddressID
string<uuid>

The reply address ID.

replyName
string

From name visible in reply email.

templateID
string<uuid>

The template ID.

integrations
object

The external integrations data.