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GET
Ticket status

Authorizations

Authorization
string
header
required

Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.

Query Parameters

range
object

time range and step

status
enum<string>
required

The ticket status.

Available options:
solved,
closed
agentID
string<uuid>

limit to agent's tickets Unique object identifier

Example:

"42e113f9-9353-4e89-9f68-69b92f423b0c"

tagIDs[]
string<uuid>[]

Limit to tags

Unique object identifier

hasTags
enum<string>

Limit to tagged/untagged tickets

Available options:
Y,
N,
0,
1
teamIDs[]
string<uuid>[]

List of teams ticket is visible to

Unique object identifier

spam
boolean
default:false

Include spam tickets

priority
enum<integer>
default:0

The ticket priority.

Available options:
-10,
0,
10,
20
priorityOp
enum<string>
default:eq

The ticket priority operator.

Available options:
eq,
gt,
lt,
gte,
lte

Response

200 - application/json

Successful response.

{key}
object