Remove tag
Authorizations
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Path Parameters
Unique object identifier
"42e113f9-9353-4e89-9f68-69b92f423b0c"
Unique object identifier
"42e113f9-9353-4e89-9f68-69b92f423b0c"
Response
Successful response.
Unique object identifier.
Unique account identifier.
The time of creation.
The creator identifier.
The creator type.
agent, client, system The time of last modification.
The modification author identifier.
The short ticket ID.
The time of last public message.
The parent ticket reference.
The merged ticket reference.
Ticket status
open, pending, onhold, solved, closed -10, 0, 10, 20 The teams that can access the ticket.
Unique object identifier
Ticket requester
A list of people in the loop.
A list of ticket tags.
Unique object identifier
A list of ticket followers (agents).
Unique object identifier
Team / agent assignment
Object with custom fields values, where key is custom fields apiKey.
Has rating request been sent.
Ticket rating
Ticket silo (folder). Please check ticket silos section for more information
tickets, archive, trash, spam - Option 1
- Option 2
- Option 3
- Option 4
The ticket events.
- Option 1
- Option 2
- Option 3
- Option 4
- Option 5
- Option 6
- Option 7
- Option 8
- Option 9
- Option 10
- Option 11
- Option 12
- Option 13
- Option 14
- Option 15
- Option 16
- Option 1
- Option 2
The detected language code.