Response time
Reports
Response time
GET
Response time
Authorizations
Use your account ID as the username and your personal access token (PAT) as the password, or pass a Base64-encoded value directly in the Authorization header. For more information, see the personal access tokens guide.
Query Parameters
time range and step
limit to agent's tickets Unique object identifier
Example:
"42e113f9-9353-4e89-9f68-69b92f423b0c"
Limit to tags
Unique object identifier
Limit to tagged/untagged tickets
Available options:
Y, N, 0, 1 List of teams ticket is visible to
Unique object identifier
Include spam tickets
The ticket priority.
Available options:
-10, 0, 10, 20 The ticket priority operator.
Available options:
eq, gt, lt, gte, lte Response
200 - application/json
Successful response.