Text is now live as a plugin on the ChatGPT marketplace, so you can ask questions about your own chats and tickets in the tool you're already working in. Also, you can seamlessly connect your data with your workflow inside ChatGPT.
Your chats and tickets, without an export
Ask ChatGPT for what you need, and the plugin pulls it straight from Text:
Chat transcripts and archived chats
Tickets with their status, assignee, and timestamps
Filtered results using your existing conversation tags and ticket labels
Each teammate connects their own Text account. The plugin inherits their permissions, so nobody sees a conversation they couldn't already open in Text.
Built for the questions that span conversations
Catch up on a long ticket thread on one screen, or draft a reply from what the customer actually said instead of starting cold.
The harder questions are the ones no single chat answer covers, such as which objection keeps coming up before checkout, or whether the return complaints point at one product or all of them. That's the difference between guessing which product page to fix and knowing.
Available now
Find Text in the ChatGPT marketplace, connect your account, and start with Try in chat. Live now for every account.