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See which channel actually turns chats into leads

by Michał Włosik 1 min read Published Updated
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Michał Włosik

Michał Włosik

Writer

I turn complex topics around customer service, AI, and communication technology into clear, actionable content — from blog posts and whitepapers to case studies and automated content workflows.

See which channel converts best: your AI Agent, your teammates, or chat forms. The new Leads Conversion Report shows you where to put the next hire and the next campaign budget. 

The new Leads Conversion Report breaks down your lead conversion rate by source.

Every source, side by side

The report splits your leads into three groups:

  • Leads generated by your AI Agent

  • Leads generated by your teammates

  • Leads captured through chat forms

You get a clear split, so when a month goes well, you know exactly which channel to credit for it. 

Spot what's working and act on it faster

When comparing conversion rates from different sources, a clear pattern often emerges: your AI Agent may perform better than your teammates in certain chats, or some chat forms might outperform both. This insight can inform decisions about where to allocate the next hire or how to allocate the upcoming campaign budget.

Available now

Find the Leads Conversion Report in the Text dashboard. Live now for every account.

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