Product UpdatesProduct Updates

Text is live on the Shopify App Store

by Text Team

|

2 min read | May 12, 2026 | Updated May 14, 2026

Text Team avatar

Text Team

Best content from Text

See what's new at Text. We share updates on how we help businesses turn customer conversations into revenue, qualified leads, and measurable growth.

Every chat is a chance to close

Start 14-day free trial

You can now find and install Text directly from the Shopify App Store. This matters more than it sounds. Shopify merchants no longer need to leave their admin panel, find our site, sign up separately, and figure out the integration. They search, click install, and they're in. The listing is here.

Search, install, connect

Until this week, a Shopify merchant who wanted Text had to leave their admin, find our site, sign up, and figure out the integration on their own. Now it's three steps: search, install, connect. The integration is reviewed by Shopify and shows up next to every other app in the marketplace.

Getting through Shopify's review process took real work from the integrations and engineering teams. The listing itself is the smaller part of what shipped.

Where Shopify merchants get the most out of Text

Shopify merchants are the customers who get the most out of Text right now. The AI agent already pulls live cart value, order history, and product data into every conversation. Adding product recommendations and "add to cart" inside the chat widget builds on top of that. None of it works without the Shopify connection.

Putting Text on the App Store removes the gap between "I'm curious about this" and "it's running on my store." Distribution finally matches the proof.

Distribution meeting a 266% lift

Text's AI agent converts chatting visitors to orders at 266% higher rates compared to browse-only visitors. That number comes from existing Shopify customers using the agent today. Getting that capability in front of the broader Shopify merchant base, without friction, is the whole point of being in the store.

Custom and headless stores next

The team is building a platform-agnostic selling layer so the same capabilities work on any stack. Custom-built and headless stores come first, with WooCommerce on the roadmap.

Keep Learning

The AI agent can now read customer screenshots and photos

The AI agent now understands the images a customer sends, not only the text they type. A screenshot, a product photo, a picture of a damaged item: the agent reads what is in the image and uses it in the conversation. It is live now.

Jun 26, 2026

Campaigns are no longer admin-only

The campaigns page used to be admin-only. Now agents can open it, see every campaign, and create and run campaigns inside their own groups. Where an account has opportunities, agents can launch the campaigns tied to them too.

Jun 19, 2026

Chat routing now works for Messenger and Twilio SMS

Routing rules now cover Messenger and Twilio SMS, not just web chat. A conversation from those channels lands with the team that owns it, routed by Facebook Page or by the number the customer texted.

Jun 19, 2026

Start using Text now!

Sign up free