Describe what should happen and get an editable automation

Now, Text turns a description of what should happen into a skill, an automation for any task on your team's task list. You can review and edit every step, even after activation.

From one description to a working skill

Tell Text what you need. For example, when a customer asks about a late order, the skill can:

- Get the order from Shopify

- Tell the customer the current shipping status and offer a discount code

- Tag the customer as sales

- Add a note in HubSpot

- Notify your support team in Slack

Text puts the skill together and suggests improvements along the way. Credentials, parameters, and changes to any step are handled in the same conversation.

Every step stays open to edit

The redesigned visual builder shows any skill in a simple, clear layout instead of branching trees, so you can see what will happen and adjust it at any time. That includes skills you've already activated.

One thing instead of two

Workflows and custom skills are now one thing called Skills. A skill can sit under your AI agent: you decide when AI Agent should trigger a skill, the agent picks the moment, and the skill follows the steps you've defined. It can also run on its own, started by an event or when someone hits run.

Built for the tools your team already uses

Skills can use integrations including Salesforce, HubSpot, Klaviyo, Mailchimp, Shopify, Slack, and OpenAI. If a tool isn't on the list, connect it with HTTP requests or webhooks.

Available now

Find Skills in the Skills tab of your AI agent, under Team