Sylwia Kocur
Content Marketing Specialist
I joined Text to help introduce our products to companies looking for a reliable and forward-thinking partner in global communication. With experience as both a Product Expert and now a Content Writer, I understand what businesses need and help them discover how Text can support their goals.
This month, we’re bringing you updates designed to help you deliver better solutions, gain visibility, and grow with Text.
Partner app’s Clients section
We’ve revamped the Licenses section (now Clients section) in the Partner app to make managing clients faster and more intuitive.
Instead of individual licenses, you’ll now see organizations, complete with active products and license details, all in one place.
What’s in it for you:
Focus on clients, not license lists
Manage multiple licenses under one account
Get a clear overview of client activity at a glance
Result: less searching, more delivering personalized solutions, faster.
Partner directory and profile claiming
We’ve launched a new partner directory that puts your business at the forefront.
Now, you can claim your profile and showcase your services, case studies, and unique strengths to potential clients.
Why it matters:
Gain credibility with a verified profile
Attract more clients directly through Text
Share what makes your company stand out
Claim your profile today in the Partner app and make your expertise visible to the world.
Text webinar summarized
Missed our latest webinar? No worries — you can still catch the full session and get ready for when the app becomes part of the Solution program!
Janek and Kuba walked through how the Text enhances daily workflows and customer experience with AI-powered automation.
Key takeaways:
Chat with customers in real time
Automate conversations with AI agents
Resolve issues with smarter ticketing
Keep all customer data in one unified profile
Run targeted campaigns
Track performance with live insights
Watch the recording and see how to personalize every client interaction.
Hugo’s success story
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Meet Hugo, a Text partner transforming customer service with a human-AI hybrid model.
AI handles repetitive tasks such as triaging and summarizing, while human agents focus on empathy and addressing complex issues.
The outcome:
Faster resolutions
Higher satisfaction (for clients and teams)
Scalable, 24/7 multilingual support
Learn how Hugo’s team is redefining smart outsourcing — and how your business can too.
Interested in sharing your story? Contact us and let’s collaborate!