Text drops an AI Agent into your chat, reading what each shopper's after and selling on its own, until the moment calls for your team.
Real growth starts in a chat.
Yours is one conversation away.
485%
Conversion boost for Auto Accessories Garage
+25%
Average order value for Sephora
+$65K
per month for PlasticPrinters
Campaigns
Someone arrives at your Salesforce Commerce Cloud store, and the AI Agent starts talking rather than waiting for a question that might never come.
AI agent
The AI Agent reads what they're asking for and what they've bought before, then recommends the product that actually fits.
Custom skill
Whatever's making someone pause gets resolved right there, and the sale goes through no matter which checkout is running behind it.
The groundwork behind every sale, done before your team ever opens the conversation.
The groundwork behind every sale, done before your team ever opens the conversation.
A shopper's live cart and their order history appear together the instant the chat opens, so your team replies with context, not a guess.
It pulls from everything you've published, public and internal, so it's never left inventing an answer.
Total spend, order count, and status flow into the chat the instant they update, no refreshing required.
Oversee every store on your account from a single dashboard, with the AI Agent answering shoppers in their own language.
Custom skills handle recommendations, discounts, and cart recovery on autopilot, and you're free to adjust any of them whenever you like.
It pulls from everything you've published, public and internal, so it's never left inventing an answer.
Total spend, order count, and status flow into the chat the instant they update, no refreshing required.
Oversee every store on your account from a single dashboard, with the AI Agent answering shoppers in their own language.
Custom skills handle recommendations, discounts, and cart recovery on autopilot, and you're free to adjust any of them whenever you like.
We added over $1.5M in revenue in the first eight months. All from sales that started in the chat.
2335%
ROI
$1.5M
Added revenue
8K
Inquiries resolved daily
A single inbox, tickets with context, and reports that prove what sold.
A single inbox, tickets with context, and reports that prove what sold.
It doesn't matter which channel a shopper picked, the conversation ends up in the same view.
When a chat turns into a follow-up, the cart and the order history come along with it.
Every completed order connects to the exact chat that made it happen.
Reliable, Intuitive, and Great Value
“Excellent value for money — a robust set of features without breaking the budget. Ticket management keeps everything organized so nothing slips through the cracks.”
Great solutions with strong potential
“Strong long-term value from Text's AI chatbot tools for ecommerce. You can test your AI bot settings on the fly and tailor it to your site or specific scenarios.”
The Ultimate Engine for High-Volume Client Support
“The message automation feature allowed our team to stay organized and ensure no lead fell through the cracks. It feels purpose-built for high-volume communication.”
Support team now contributes to sales
“Text changed how we think about support. The AI recommends products, spots upsell moments, and converts them without anyone on our team lifting a finger.”
Text App is great!
“You can see what the customer's typing before they hit send, so you can better anticipate what they need and get a solution faster.”
Great experience with Text
“So many apps are available in one place, and it’s so easy to use. When a customer is chatting with us, we can see what they’re typing and start forming a reply before they hit send.”
Free call, no commitment.
A single connection through the API covers chat, the AI Agent, recommendations, and cart recovery, along with many other Text features, with nothing separate to configure for each one.
Yes. The AI Agent reads the same live account and order data whether a store runs B2B or B2C configurations.
Yes. Since the connection runs through the API rather than a theme, it works the same way whether your frontend is the default storefront or a fully custom, headless build.
No. Text connects through the API alongside your existing build, so it runs in parallel with your implementation rather than adding to it.
Text is priced per plan, entirely separate from your Salesforce Commerce Cloud costs. See full pricing for details.
The connection method differs. Salesforce Commerce Cloud runs through its own API, Shopify through an app, but the AI Agent and everything your team sees work the same way on both.
Live chat, recommendations, cart recovery, and ticketing all run through the API, alongside whatever features are already part of your Salesforce Commerce Cloud setup, without replacing any of them.
