See what your chat forms are actually collecting

The new Chat forms report shows your pre- and post-chat form results in one place, turning answers you were collecting anyway into something you can act on.

Pre- and post-chat results, together

The report brings pre-chat and post-chat form results into a single view, with summary metrics so you can see overall performance at a glance without checking each form separately.

What’s more, answers are now sortable, so the strongest and weakest cluster together instead of sitting scattered across submission order.

Insights for every question type

Performance insights break down by question type. That's a different read from form completion: a form can be finished while one question quietly collects nothing useful.

Available now

Find the Chat forms report under Reports. Live now for every account.