Your clients are already being pitched AI by everyone. What they need from you isn't another tool — it's a solution that demonstrably grows their revenue.
Text is about to become part of what you can offer through the Text Partner Program. So now is the right time to get familiar with what's shipping and start thinking about where it fits in your stack. Here's what's new.
Salesforce is now inside Text Workflows
Text just connected Workflows directly to Salesforce — five live actions that let AI agents update CRM records automatically from a conversation. Get contacts, create records, log cases, no manual entry required.
It's already live in a real enterprise environment, stacked with AI Agent custom skills. That's proof it scales.
Five ready-to-use templates come included: lead capture, churn flagging, post-resolution upsells, ticket-to-case logging, and customer context on chat start. For your clients running Salesforce or HubSpot, this is a genuinely compelling addition to any solution you're already delivering.
Sales don't stop when the chat does
Here's a number worth bringing to your next client conversation: 80% of sales connected to Text conversations happen after the chat ends.
Most businesses only measure conversions that happen in the window. Text now tracks the full picture with "Order after chat" — a 30-day attribution window inside archived conversations that shows the real downstream revenue impact of every interaction.
For solution partners, this changes how you frame ROI in proposals. It's not "does the chat tool convert?" It's "what's the total revenue your conversations are generating?" That's a much stronger business case, and Text now gives you the data to back it up.
What's possible with the Text API? Three stories worth knowing
Before you sell a solution, you need to know what it can do. Text's open API has already powered some impressive custom builds, and these three case studies are worth reading before your next client briefing.
BespokeChat built a full agent training and live monitoring system on top of Text: read it here
The Chat Shop built a native payments integration directly inside LiveChat®, keeping customers in the conversation through checkout: read it here
SKLabs built seven marketplace apps on the Text platform and hit $1,000 MRR: read it here
These show what's buildable. Use them to shape the conversations you're having with clients right now.
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